You can enhance your customers’ experience with AI. You can give your salespeople real-time access to the most relevant, personalised services. You can spot fraud faster with AI. You can automate underwriting and enhance portfolio management.
The use cases for AI in financial services seem endless.
But which ones are going to deliver most value for your organisation? And how can you implement them fast while mitigating risk?
We’re helping financial services organisations move on from the AI hype and identify where they can unlock real value from AI. We’re using our AI frameworks, with ethics and security baked in, to give them AI they can trust. We’re upskilling their people and managing change so that their workforces are AI ready. And we’re helping them put in place agile cloud infrastructure and tech that’s fit for the future.
Interested? Read on to find out more about how we can make the difference to your AI transformation.
Gain confidence that AI will deliver value
We’re finding that one of the biggest issues facing our clients in financial services is how to measure return on investment. Sound like you?
We’re helping firms like yours identify and prioritise the AI initiatives that will deliver the greatest value. And we’re helping them scale up and embed AI within their business operations.
We help you:
- Identify where AI will deliver the greatest ROI across your business functions, and agree strategic priorities.
- Define your AI-enabled future operating model.
- Build an AI business case and implementation roadmap.
- Set up a ‘use-case factory’ to capture the promised value of AI.
- Monitor progress on your AI journey with a robust set of KPIs.
Embed trust in your AI solutions by design
Are your customers comfortable using AI-enabled services? Do your people trust what AI is telling them? Are you confident that your cyber security threats can stand up to new threats that come from embedding AI into your IT infrastructure?
Trust is in our DNA. It underpins our Trusted AI framework and everything we deliver. And that means you can invest in AI with confidence.
We help you:
- Answer the question, “should we do it?” – does it benefit your customers or wider society? Is it ethical?
- Deploy your AI solutions in an ethical and responsible way with our KPMG Trusted AI framework.
- Improve cyber security, and respond and recover faster.
- Stay up to speed with rapidly changing AI legislation.
- Get assurance of your AI model, including rigorous validation and lifecycle management.
- Establish pragmatic risk and controls frameworks.
Augment your workforce with AI
Many of the most immediate gains from Gen AI will come from freeing up the time your people spend on basic tasks. That means lower costs and reduced stress for your employees.
As AI becomes increasingly embedded into how you operate, it’s going to have a growing impact on the skills you need and your culture. Soon, your people will be working side-by-side with agentic AI, which can make decisions and solve complex problems. Your AI agents will break down siloes and never sleep.
That’s going to take more than giving your people access to new tools. It’s going to take active intervention. Are you ready to lead your firm through that change?
We help you:
- Take a human-centric approach to AI implementation.
- Identify the workforce opportunity by assessing the modelling and augmentation opportunities.
- Upskill your workforce and drive adoption of AI-enabled tools.
- Reshape your workforce, redesigning roles and priorities, and shifting your operating model to release value.
Enable your AI with KPMG
You’ve gotten by until now on existing tech. And it’s doing a great job of providing you with the stability and security you need. But will it enable you to compete in the future?
Start-ups and tech giants could disrupt the market. Can traditional products compete with changing customer lifestyles and expectations?
You need an infrastructure and tech that enables you to implement AI fast and at scale.
We help you:
- Evaluate your existing IT resources to check they’ll support AI.
- Build, deploy and support scalable and flexible cloud-based AI models.
- Integrate AI with your existing tech stack.
- Work with our global tech Alliances to understand the AI options open to you.
- Jumpstart your AI journey by enabling safe experimentation with Gen AI tools.
Here’s how we’re making the difference with AI
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