Operational resilience has always been essential, however in today’s turbulent environment, it must be even more front of mind for boards and leadership.
Operational resilience is the ability to provide stability of business services amid disruption – whether that be a pandemic, cyber security breach or asset breakdown, or a more everyday occurrence like the departure of a key-person dependency.
Operational resilience is vital to the success of a business, to customers, to fellow market participants, and to financial market stability. For these reasons, some industry regulators around the world, notably in UK financial services, are working to make operational resilience a regulatory requirement.
