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Today, consumers have numerous product and service choices and increasing digital avenues to voice their opinion. Shifting preferences and value propositions have only made it more difficult to understand what they truly want. Given the pace of change, businesses cannot afford to lag in understanding evolving customer behaviour and expectations, and that’s been loud and clear in the transition to our new reality. Organisations need to stay on top of key trends to truly thrive.

Powered Marketing, Sales and Service is our solution to help you do just that. We believe in putting customers at the heart of your decision making. The offering looks at available metrics to deliver insights for increasing sales and doing more of the right thing at the right time. The pre-configured cloud technology also lets you reduce the burden on your relationship managers and decrease customer attrition. 

A sharp focus on improving experience

With our truly integrated Powered Marketing, Sales and Service solution, you can improve your end-user experience. We help you:

  • Transform your front office with digital capabilities
  • Get access to leading sales and service practices and processes
  • Find validated customer experience solutions with proven real-world usability
  • Reduce implementation risks and enhance returns
  • Deliver high-touch change management and employee experience
  • Have a solid platform for continuing evolution and progress

Client Story

Care Quality Commission; driven by insight to transform the care sector

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Towards the contact centre of the future

How to turn contact centres into profit centres


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What the future of marketing could look like?

Consumer, influencer and prediction-led

A focus on experiences and services solutions through storytelling and social selling

Experience shaped by cross-functional, collaborative (alliance) teams

Powered by machine learning and AI

KPMG

Functional transformation across the enterprise

Powered Enterprise Finance

Powered Enterprise Finance

Get your finance, future-ready.

Pre-configured for:

Powered Enterprise | HR

Powered Enterprise HR

Future-ready HR that delivers a new way of working.

Pre-configured for:

Powered Enterprise | Procurement

Powered Enterprise Procurement

Unlock potential with Powered Procurement.

Pre-configured for:

Powered Enterprise Supply Chain

Powered Enterprise Supply Chain

Get more from your suppliers and supply chain.

Pre-configured for:

Powered Enterprise Marketing, Sales and Service

Powered Enterprise Marketing, Sales and Service

Sell more and keep customers loyal.

Pre-configured for:

Powered Enterprise Cyber

Powered Enterprise Cyber

Protect and transform for the digital future.

Pre-configured for:

Powered Enterprise Risk

Powered Enterprise Risk

Build trust by harnessing risk.

Pre-configured for:

Powered Enterprise Global Business Services

Powered Enterprise Global Business Services

Consumer-grade business services.

Pre-configured for:

Powered Enterprise Sustainability

Powered Enterprise Sustainability

Transforming sustainability reporting.

Pre-configured for:

Powered Enterprise Global Business Services

Powered Enterprise IT

Get more from your technology.

Pre-configured for:

Powered Enterprise Supply Chain

Powered Enterprise Tax

Building a tax function fit for the future.

Pre-configured for:

Powered Enterprise Global Business Services

Powered Enterprise Resilience

Achieving stability amid disruption.

Pre-configured for:

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More Powered Insights

The Powered toolkit

Our toolkit has three key elements for transformational success — a tried and tested operating model, an implementation suite and ongoing evolution services. Using them, you can turn your desired functional outcomes into reality.

Why choose Powered?


›   Transform the way you run your business

›   Drive success with the latest leading practices

›   Build agile functions that evolve as you grow

›   Help your people adopt and embrace change

›   Exploit the best technologies for value and performance

›   Optimise service delivery and use of data for competitive advantage


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