Under economic pressure, many companies are trying to find savings in their cloud platforms. This may include looking to third parties for low-cost labor on application support.
But in most cases, labor arbitrage has been tapped to the max. A better option is to seek strategic collaboration for the ongoing optimization of a software-as-a-service (SaaS) platform.
This optimization, often delivered through managed services, is best when it focuses on sustained cost-effectiveness, not short-term cost reduction. In this way, companies are more likely to realize the cost promise of the cloud while also driving other objectives in the business case.
Keep your eye on the prize
After implementing a platform, the original objectives—such as improved data visibility, transaction speed, regulatory compliance, employee experience, or responsiveness to change—often get lost in the chaos of the day. Lack of attention to them can increase the total cost of ownership.
To achieve a long-term return on cloud investments, look for a managed services provider who combines tech expertise, industry-specific process expertise, advisory capabilities, and alliances with SaaS providers to bring a strategic perspective to platform management, helping you:
When you choose a managed services provider who prioritizes strategic collaboration, SaaS optimization goes beyond a myopic focus on “what can you save me today?” Instead, the focus becomes sustained value, which includes ongoing cost reduction and other objectives in the business case.
Learn more about KPMG Managed Services.
Our People
David J. Brown
Global Head, Managed Services, KPMG International and Principal, Advisory,
KPMG in the U.S.
