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Healthcare

Learn how KPMG professionals are advancing the healthcare industry by offering advice and innovative strategies to meet the challenges of today's healthcare environment.

Healthcare systems around the world are under threat. Despite the best efforts of healthcare leaders and workers alike, crises related to access, demand, workforce shortages and staff burnout continue to wave through the healthcare sector.

The pandemic was not the sole catalyst of these issues. A host of other considerations were troubling the sector long before the pandemic struck. These included aging and growing populations, increased non-communicable disease burden, economic inequality and a reliance on outdated technology, coupled with long-standing workforce supply and wellbeing issues.

Facing up to all this has placed an incredible strain on healthcare systems such as the NHS. It has also put senior leaders under immense pressure to act decisively and promptly.

What that means is that today’s healthcare leaders need to catalyse change within what are highly complex, often siloed, organisations. They need to secure their organisations’ future by building trust with patients and staff and achieving consensus on what needs to change, as well as why and how.

Processes and operations need to be optimised in a patient-centric manner and with no disruption to current day-to-day business activities, and patient outcomes need to be improved by freeing up staff time and empowering them to deliver improvements on the care frontline.

Beccy Fenton

Partner, Head of IGH and UK Head of Health & Human Services

KPMG in the UK

How KPMG can help

At KPMG, we’re ideally placed to assist with this. With over 100 dedicated staff in our healthcare practice, many of whom have previously worked in the sector, we understand how healthcare organisations work and the challenges their leaders face.

Backed by years of experience, hundreds of client engagements and an in-depth understanding of current global best practice, we can offer a different, but highly credible, perspective on the sector’s challenges.

Our difference

Our approach to healthcare transformation is a holistic one that taps into the combined power of technology, communities and workforces, presenting organisations with a dynamic way forward. In creating a strategy for systemic and structural change and helping to execute it successfully, we increase organisational effectiveness and efficiency, resulting in improved patient outcomes.

As the only firm trusted to set up the first Nightingale in London during the global pandemic and being called upon by the national team to solve issues around workforce models, diagnostics, elective recovery and ambulance handover delays is testament to the dedication and commitment of our Teams. We are also the only firm to have worked with 16 Trusts to implement and sustain continuous improvement across the whole organisation.

These are just a few examples of how we believe and have implemented a holistic approach that can help deliver a more inclusive healthcare system; one that uses technology and partnerships to transform care and empower the workforce. High levels of community involvement, effective public-private partnerships and the strategic use of technology can combine to provide high-quality, tailored care and earlier interventions to prevent and treat ill health.

Such an inclusive future may only be achieved however, if current approaches to technology, communities and workforces are fundamentally transformed, underpinned by a commitment to collaboration and collective responsibility.

Working collaboratively alongside health and care organisations to empower the workforce to deliver improved patient-centric services.


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Supported 18 NHS organisations with a patient reach of

9 million

where KPMG and Catalysis Continuous Quality Improvement (CQI) methodology has been deployed

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Second largest learning provider in Europe, having supported

4,500+

participants with their leadership development journey

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Leading supplier of strategic workforce planning, currently covering

3.7m

patients, representing £3.7bn of the NHS budget

settings

Leader in digitally enabled, citizen centric design, utilising our annual research of

15,000+

citizens to inform design




A future for all, a world for one

Accelerate digital maturity to improve patient experience

KPMG: Shaping Citizens’ Futures, Together
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Our healthcare insights

Healthcare horizons revisitedopens in a new tab

Trailblazers, transformers and the "how to" of healthcare transformation

Improving NHS Performance: Addressing the Elective Care backlog

KPMG partnered with Palantir to address this challenge for six NHS Trusts

NHS Shared Services

Guidance on how to maximise value

Delivering Rapid Cash Savings

Optimising Contract Management at Royal Berkshire NHS Foundation Trust, aligned with NHS Commercial Framework

Our people

Beccy Fenton

Partner, Head of IGH and UK Head of Health & Human Services

KPMG in the UK

Michael Allen

Partner, Head of Consulting - Health & Global Workforce Lead

KPMG in the UK


Get in touch

Read enough? Get in touch with our team and find out why organisations across the UK trust us to make the difference.

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