Continuous evolution is the norm today. Whether facing technology and digital disruptors, changes in workforce skillsets or the transformation of operating models, supply chain executives can be certain: the ways of the past century will not position you as a leader in this century.

So what does it take to be a 21st century supply chain amidst these changes?

Future-ready supply chains are customer-centric, can operate in the ever-changing digital world with agility, and do so profitably in order to be a revenue driver for the business. KPMG believes that future success for the supply chain depends upon being purpose-built and built to last.

The agenda for the future of supply chain

As they shift towards customer-centric offerings with demand-driven and automated networks, supply chain operations will see significant disruption across six key areas.

Iain Prince - Supply Chain Director

Associate Partner, Operational Transformation and Supply Chain

KPMG in the UK

  • Supply chain 'as a service' platforms: How much of your operations should you outsource, and how much should you provide in-house?
  • The supply chain workforce of the future: Rapid workforce hiring and reskilling are critical organisational success factors.
  • Future-ready supply chain capabilities: What got you here won’t get you there. Learn how to make the right technology bets.
  • Supply chain cognitive decision centers: Approach decision making as a business discipline enabled with analytics technology.
  • Micro supply chains: Get closer to customers with decentralisation, additive manufacturing, last mile.
  • Customer-centric supply chains: Partnering with marketing and R&D to build customer requirements into the supply chain.

Where do you go from here?

Business as usual is not an option.

The biggest limitation for supply chains is no longer technologies and what they can do, but rather the imagination of the people who leverage them. As enterprises around the world are facing a perfect storm of change, today’s supply chain leaders must transform business models, organizational structures, and operations to thrive today and in the future.