In this continually evolving business landscape, the government and public sector have come to realize the value of technology to enhance work efficiency, reduce expenses and deliver a seamless public delivery service experience to its citizens. Hence, they are under pressure to explore new solutions to meet the needs of their diverse consumers. Consequently, they are going in for technology adoption to deliver better value to citizens and streamline their processes.
The DGA practice has delivered several large digital transformational programmes for central / federal and state / provincial governments across India. We have forged our technology skills with deep understanding of government sector to bring together an experience and knowledge in the form of enterprise architecture, IT transformation strategy and planning, business process re-engineering, procurement, and programme management.
We assist governments in meeting mission requirements while facing pressures related to financial crisis, global pandemic situations, rapidly urbanizing populations and disparate citizen demands. We bring a creative and hands-on approach to problem solving that reflects our intricate assessment of the government sector. We have served sectoral solutions with digital core to justice and security, railways, transport, agriculture, education, healthcare, and urban sector.
Key Service Offerings
- Vision and strategy, programme management excellence, operational excellence, predictive policing, eGovernance policy and roadmaps
- Enterprise architecture and strategy, digital consulting, digital service delivery management
- Infrastructure assessment services, government data management, blockchain based service delivery, quality assurance, consolidation, and analytics platform
- Urban, wash, healthcare, education, agriculture, emerging – defence, tourism, public financial management, justice, and security.
Citizen enablement and BPR of transport department of a large state, achieving 90% automation of services, reduction in turnaround time and removal of manual intervention for faster service delivery
Developed Enterprise Architecture using “Whole of the Government” approach for a state and a national government
Designed and managed the program for country’s largest data analytics project aimed at integrating multiple government and banking databases
Digital transformation and use of Geographic Information System (GIS) enabled decision making tools for effective management of water resources department of a large state
Designed Inter-operable Criminal Justice System to maintain digital information from the first incident report to the case disposal.