HR function has the potential to enable a profound transformation


      In a rapidly transforming world of work, organisations need to continuously evolve and adapt to the changing market dynamics for them to grow, transform and thrive. A key differentiator in driving exceptional business performance is to continuously re-shape and transform the workforce of the future.

      Today’s HR function also has the potential to enable a profound transformation, challenged as never before to convert the potential of an organization’s people into financial performance and market value.

      KPMG in India’s People & Change team can help you unlock this potential and navigate transformational change across functions to drive superior levels of performance. The team can help you to develop strategies, structures, systems, processes as well as building capabilities to attract, develop, motivate and retain people to deliver on the strategic goals of your organisation.

      Our solutions

      As the world ushers in the digital world, it is imperative for organisations to think critically about how to evolve their workforce for the future. We can support you with redefining your purpose, culture, workplace strategy and with reshaping your workforce for better alignment with business goals.

        • Reshaped workforce (RWF)
        • Redesigned workplace (RWP)
        • Digitally enabled learning (DEL)
        • Digitally enabled HR (DEHR)
        • Agile organisation and culture (AOC).

        Creating an efficient workforce structure is critical to execute the organisation’s strategic intent. We can support you with the design and implementation of structure, processes and supporting infrastructure, including governance, capabilities, systems, and values to enable you to achieve and sustain your organisational strategy and vision.

          • Organisation structure diagnostics and design
          • Zero-based workforce and workplace transformation (includes employee cost optimisation, future of work)
          • Strategic workforce shaping
          • Workforce segmentation
          • Role definitions and KPI design
          • Organisational effectiveness and future readiness.

          Developing the right talent strategy for an organisation depends on a deep understanding of their unique needs and challenges. We can support you with developing talent strategy to enable you to identify, develop, engage, and retain talent which aligns to the current and future needs of your business.

            • Talent strategy
            • Talent risk assessment
            • Competency modelling and mapping
            • Assessment centers
            • Succession planning and career management
            • Capability development
            • Leadership development
            • Employee experience.

            Intelligent analytics provides critical workforce insights you need to understand your workforce better. We can support you with the intelligence and insights to enable you to make enhancements to your human capital capacity at cost structures which aligns your organisation’s strategic needs.

            Workforce Analytics

            Total Rewards

            1. Compensation structuring
            2. Compensation and benefits benchmarking
            3. Job evaluation and job grade structure design
            4. Short term and long-term incentive plan design

              To navigate an ever-changing world of work, it is imperative for organisations to build a future-ready HR function which can drive exceptional people performance. We can help you transform your HR function to one which is data-driven and emboldened by technology enabling you to be centric and enhance overall organisation productivity.

                • HR operating model
                • HR strategy and performance assessment
                • HR audit
                • HR service delivery model design
                • HR capability building
                • HR policies and process design
                • HR technology implementation support.

                For any transformation programme, issues including inconsistent messaging, conflicting ideas and an unwillingness to change can act as an impediment to success. We can help you to realise the benefits of the transformation programme through a holistic, data-driven, proactive and structured change management approach that addresses talent risks and enables people to be ready, willing and able to accept the change.

                  • Business case and visioning for change
                  • Change readiness assessment
                  • Change communication strategy and execution
                  • Culture transformation

                  In an age when business models are marked by expansion and disruption, mergers and acquisitions (M&A) have become central to the strategies of most global companies. We can support with harmonisation and integration support covering people, process, policy, and structure imperatives.

                    • HR due diligence
                    • Integration management
                    • Culture integration
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                    • Divestiture support
                    • HR harmonisation in acquisitions.

                    Our Differentiators

                    • Zero Based workforce and workplace transformation
                    • Virtual talent Lab
                    • Culture analytics
                    • Director’s chair

                     

                     

                     

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                    The KPMG Learning Academy brings together our depth of subject matter expertise with our learning design and technology skills and capabilities

                    Learning Services prepares organizations to move towards excellence in quality, agility, innovation and learning

                    Offering HR and talent acquisition services for data-driven decisions and automation.

                    Our awards and recognition

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                    Steadfast dedication to delivering lasting value to our clients


                    Our accolades are a testament to our commitment to pioneering new technological horizons, applying insightful business strategies, and cultivating vibrant networks. Our recognition reflects our dedication to making a positive impact on our clients, our people, and our communities.

                    Driving growth with Human Capital Solutions trends

                    Parizad Sirwalla

                    Partner and National Head – Tax, Global Mobility Services

                    KPMG in India

                    The new labour codes have overhauled how wages, gratuity, provident fund, pension and other social security benefits are calculated. Under the new codes, employers cannot restructure pay solely to reduce their liability. Permanent employees still need five years to be eligible for gratuity. But repeatedly renewed contracts with no break may not strictly qualify as fixed-term employment, pending clarification.

                    Parizad Sirwalla

                    Partner and National Head – Tax, Global Mobility Services

                    KPMG in India

                    The Government of India had introduced transformational reforms to simplify and modernise labour laws by enacting the four Labour codes almost 5 years back. An impactful step in that direction has been taken by making it effective from today – 21 November 2025. This move rationalises 29 existing laws and aligns India’s labour ecosystem with global standards.

                    What are few key aspects?

                    • Mandatory appointment letters for all workers: promoting formal employment
                    • Universal social security coverage: including gig & platform workers
                    • Minimum wages for all: statutory right for every worker
                    • Mandatory for employer to provide timely wages
                    • Women empowerment: night shift allowed with safety measures
                    • ESIC coverage and benefits extended to PAN-India for establishments with employment strength of 10 employees
                    • Single registration & license: reducing compliance burden
                    • Free annual health check-ups: for specified workers above 40 years

                    These reforms empower workers, boost employment, and simplify compliance, paving the way for a future-ready workforce and resilient industries under Aatmanirbhar Bharat.

                    Sushant Rabra

                    Partner and Head, Digital Strategy, Solutions and Insights

                    KPMG in India

                    Forward-looking healthcare organisations are institutionalising digital learning through in-house academies, simulation labs, and collaborations with edtech partners and GCCs. The focus is on ‘learning in flow,’ helping clinicians and administrators gain digital confidence while on the job and seamlessly integrate technology into care workflows. Many organisations are now linking digital competency with career progression, signalling that digital readiness is a core part of healthcare excellence.

                    Sunit Sinha

                    Partner and Head – Human Capital Advisory Solutions

                    KPMG in India

                    GenAI becomes a copilot, not an autopilot. In the context of HR, leaders and professionals should define the purpose and ethical boundaries of AI use (setting intent), critically assess AI-generated recommendations (validating outputs), and remain accountable for the final decisions and their impact on people and culture (owning outcomes).

                    Sameer Salunke

                    Partner

                    KPMG in India

                    Successful HR Transformation required more than technology, it demands alignment of people, culture and vision. Avoiding common pitfalls like weak planning and overlooked change management is critical. The organisations that succeed are those that approach transformation as a continuous journey, not a one-time project.

                    Arun Sharma

                    Partner, Human Capital Advisory Solutions

                    KPMG in India

                    Speed round on compound your CHRO power: Become a true partner to the CEO

                    To be a true strategic partner, CHRO must cultivate deep business acumen to anticipate future workforce needs, embrace technology to deliver on promise of superior employee experience, and envision an employee-first culture that drives sustainable growth. CHRO must foster psychological safety so leaders can make thoughtful, people-centric decisions.

                    Vijay Gogoi

                    Partner and Lead, Learning Services

                    KPMG in India

                    Happiness perspectives on mindful leadership: Balancing high performance with inner balance

                    Mindful leadership is a continuous practice rooted in presence, empathy, and resilience - prioritising holistic well-being, fostering a people-first culture, and inspiring performance through compassion and trust to create sustainable growth and shared happiness.

                    Akhilesh Tuteja

                    Partner & National Leader, Clients and Markets

                    KPMG in India

                    In a world of algorithmic nudges, productivity dashboards, and hyper-personalized nudges, the role of people leaders is more critical than ever. Leaders aren't just managing talent - they're defending humanity’s right to choose, to err, and to be gloriously unpredictable.

                    We must design for autonomy, creativity, and consciousness in an AI-shaped world. The future of work won’t be written in code alone.

                    Sunit Sinha

                    Partner and Head – Human Capital Advisory Solutions

                    KPMG in India

                    The workplace is evolving at an unprecedented pace. The future of work is defined by skills - driven by technological advancements, changing workforce dynamics, and shifting business priorities. To stay competitive, organisations must understand and invest in the capabilities that matter most. Artificial Intelligence is already transforming how we work, and as it becomes more embedded in our daily workflows, the demand for human judgment, creativity, and adaptability will only grow. AI is not here to replace people-it’s here to enhance them. The real challenge isn’t the rise of AI, but falling behind those who know how to use it more effectively.

                    Hear from the experts

                    KPMG in India proudly collaborated with ETHR World as knowledge partner for the 4th Edition of ET CHRO Annual Conclave.

                    KPMG in India proudly collaborated with ETHR World as knowledge partner for the 4th Edition of ET CHRO Annual Conclave.

                    Sunit Sinha shares his views at the 4th Edition ETHRWorld CHRO Annual Conclave.

                    Sunit Sinha at the Cornerstone OnDemand Skills Intelligence Summit 2025, Mumbai.

                    India Insights

                    Our insights is your gateway to thought leadership and in-depth reports. Explore our curated collection of valuable content, where we delve into complex business challenges, share industry trends, and provide actionable insights.

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                    Key Contact

                    Sunit Sinha

                    Partner and Head – Human Capital Advisory Solutions

                    KPMG in India

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