Financial Services

Focusing on the opportunities and challenges that are reshaping financial services, from AI and fintech to greater customer centricity and ESG

Financial services are quickly reshaping

Emerging trends are rapidly transforming the financial services landscape—driven by cutting-edge advancements in AI, fintech, open platforms and data analytics, alongside an increased emphasis on customer-centric approaches and sustainable finance, including ESG considerations. Financial institutions must adapt to these shifts while managing a dynamic risk and regulatory environment.

As the industry evolves towards a more interconnected, collaborative and seamless future, the focus remains on trust, growth and value addition. 

KPMG in India is here to support. Our cross-disciplinary team of experts is adept at achieving successful transformations within the financial sector. Our competencies enable us to strategies and deliver technology-driven and insight-led services that promote sustainable value creation.

Our professionals leverage deep industry expertise to ensure smooth collaboration and effective execution across various sectors, including asset and wealth management, banking and capital markets, insurance and private equity. 


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Key trends shaping banking and financial services landscape

DIGITAL in all aspects of business

Data and analytics leveraged for better decision making, implementing new age technologies – RPA, AI/ML, platform models, payments, talent, cloud, API/fintech, etc

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Global captive centers (GCC's)

Global captive centers are increasingly focusing on transformation and managed services

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Pressure on revenue and market share

Inability to deploy capital on account of consumption and investment slump, lesser effectiveness of traditional channels and entry of new age players, digitally enabled customer demanding instant gratification and personalised services

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Stringent and evolving regulatory environment

Compliance requirements aligned to global standards e.g. BASEL, IFRS; increase in FDI limit in insurance, bank licences to large corporates and NBFCs

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Cost pressure

Increasing Cost to Income ratio, inefficiencies in processes and limited automation/ technology enablement and changes in operating models.

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Ballooning risk

Liquidity crunch, NPAs and restructured assets, revival of stressed entities, higher claims in life and general insurance industry, need for higher capital infusion, cyber security, financial crime, etc.

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How can KPMG in India help?

Strategy, Design, Build, Implement and Improve with our key tech alliances in areas of Cloud, IOT, RPA, Blockchain, AI/ML, BI & Analytics and digital platforms

Market entry, revenue growth, cost reduction, improve operational efficiency, enhance customer experience, digital operating models

Behavioural Change and Talent Management, HR Optimisation, Workforce intelligence, Organizational Development, Mergers and acquisitions

Oracle Financial Services Analytical Application (OFSAA) for Compliance, Regulatory reporting, Capital optimisation, Multi-dimensional profitability, Planning and Monitoring, Accounts Closing, Fraud Risk, Governance

Finance & Accounting, Tax, Talent & HR, Inside Sales, Procurement & Supply Chain, Technology, Network & Utilities, Fund Accounting, As a Service

Financial Reporting Services, Finance Process Transformation, Capital Market Readiness, Global business service and Upskilling programmes

e.g. Board Advisory, Corporate Governance, Agile Internal Audit, Management Audit, enterprise risk management and dynamic risk assessment, third party risk management, SOX, internal financial controls, revenue assurance, regulatory compliance

Risk Analytics, Capital Planning and Pillar II, Risk Strategies framework and policies, Global Finance Center, System Selection and implementation, valuation and validation, Treasury ALM and Liquidity Risk, Insurance and Actuarial Solutions

Investigations, Forensic Technology, Verification services, Corporate Intelligence on entities and individuals, Contract compliance services, Ethics hotline

One M&A Advisory, M&A Tax Structuring, Fund Raise, Due Diligence, Post Merger Integration and Separation, Valuation

NPA Advisory, Techno-Economic Viability (TEV), Lender Due Diligence, Independent Business Reviews, Cash Management, Turnaround Planning and Implementation

FIPB/RBI approvals / registrations for NBFC, PPI, Money Transfer business, Expat tax, advisory, liaising with the Regulators, advice on foreign exchange, corporate laws, trust laws and other business laws, advice on joint venture, licensing and other agreements,  due diligence, Transfer Pricing 


Why select KPMG in India

  1. Integrated suite of offerings to meet specific needs of FS clients
  2. Deep experience of working with international teams (50+ countries)
  3. We work with contemporary, among best-in-class technology/tools/ strategic alliances
  4. Well conversant with regulatory landscape
  5. Marquee credentials thought leaders and dedicated industry experts.

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KPMG in India point of view on the Union Budget 2024-25 - Financial Services

KPMG in India point of view on the Union Budget 2024-25 - Financial Services

India Insights

Our insights is your gateway to thought leadership and in-depth reports. Explore our curated collection of valuable content, where we delve into complex business challenges, share industry trends, and provide actionable insights.

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Digital lending platforms, banks, NBFCs and Fintechs have a crucial role to play in responsible and balanced growth in Indian consumer credit market.

Smart lending: Has the full potential been unleashed?

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Transforming financial services through hyper-personalisation

Financial services industry are increasingly focused on customer-centricity, recognizing that meeting individual customer needs is key to success.

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New challenges and opportunities are quickly reshaping financial services
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IPOs in India - FY24

The report includes an analysis of the IPOs of companies which got listed between 1 April 2023 to 31 March 2024.

NBFCs in India: Growth and stability

Comprehensive understanding of demographics with target markets, customized offerings and impactful reach – key reasons for growth of NBFCs in India.

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Navigating uncertainty and embracing innovation

Asset Management

KPMG member firms are some of the leading financial advisers to the Asset Management industry

 

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Banking and Capital Markets

Our Global Banking and Capital Markets practice combines industry knowledge and experience with strategic insight to help our clients succeed

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Insurance

Helping the world’s largest insurers dealing with regulatory changes, operational pressures and demands to digitize, prepare for the future
 

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KPMG’s global Real Estate practice is a network of experienced professionals based in member firms around the world

 

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Pulse of Fintech

Biannual analysis of global fintech funding.

KPMG firms recognized among the ‘World’s Best Management Consulting Firms’ in Banks, Insurances & Financial Institutions

KPMG firms' financial services practice has been named one of the 2023 World’s Best Management Consulting Firms by Forbes

Media

Kunal Pande, National Co-Head – Digital Risk and Cyber, National Leader – Digital Trust Financial Services sector, KPMG in India shares insights with The Core on Growth vs load – Why some bank systems are failing?

The technology infrastructure within numerous financial organisations has been established based on a framework implemented several years ago. Consequently, certain components originally not intended for such growth in scale are experiencing strain. For instance, the core banking system, responsible for managing deposits, loans, and transaction banking, is a comprehensive system amalgamating various functions. However, it was not initially engineered to process the high volume of micro-transactions occurring at an unprecedented velocity.

Listen in to the full interview. [mark 09:27 onwards]

Key Contact

Sanjay Doshi

Partner, Financial Services Advisory Leader

India