The connected enterprise has the ability to architect and engineer intelligent digital services, technologies, and platforms to deliver on the customer promise in an agile, cost-effective and scalable manner while maintaining security.
Disruption is everywhere. It’s changing the way customers want to interact with your business and encouraging new challengers into your market. Cloud-based technology can help make you more agile and able to respond far faster to these challenges, while identifying where best to focus your efforts for the most value. With the right tools, you can tap into the enormous potential of the cloud and digital transformation.
With the right blend of processes and technology, you can respond to customer service issues faster, win more business — and keep your clients coming back for more.
Digitally-enabled technology architecture
Learn how to put customers at the heart of your business.
Is a new approach to technology architecture required? Consider these key questions:
- Is your organization designed to be flexible and agile?
- Can you enhance the integration of various technologies to support high performance?
- Can you automate business and technology processes to respond to customer needs more effectively?
- Is the necessary security in place to protect your data, systems and products?
With in-depth expertise in digital architecture transformations, KPMG can:
- Plan and create an operating model fit for your business, your people and your technology investment.
- Implement pre-configured processes and technologies to get you started faster, which can be adapted to your needs.
- Reduce the risks and challenges of digital transformation, drawing on extensive experience in technology implementation.
- Offer customer-centric digital architectures that integrate new digital platforms with legacy systems for a better employee experience.
KPMG Connected Enterprise
KPMG Connected Enterprise is a customer-centric, tailored-by-sector approach to digital transformation.
It allows you to rebuild your business, end to end, around your customers to create a seamless, agile, digitally enabled business, capable of transforming experiences and reaching new levels of performance and value.
Take a look at the other capabilities below.
Connected capabilities
Insight-driven strategies and actions
Better insights help you better understand customer needs, develop customised solutions and create seamless experiences.
Innovative products and services
The need for fresh thinking and ideas doesn't stop, and it's the only way to meet your customers' growing expectations and help them achieve success.
Experience centricity by design
Today's customers want personalised, connected experiences. And that isn't going to change anytime soon.
Seamless interactions and commerce
KPMG Connected Enterprise helps organisations across sales, marketing and service to drive business smoothly.
2X
Impact
Responsive operations and supply chain
The beating heart of your organisation, deliver on the customer promise via responsive operations and supply chain.
Aligned and empowered workforce
Every business needs to build engaging employee experiences, working with them to deliver on your customer promise today and in the future.
Digitally-enabled technology architecture
Architect and engineer smart digital services, technology and platforms in a cost-effective, scalable manner.
Integrated partner and alliance ecosystem
No organisation does it all themselves. Building successful alliances can help your organisation deliver a competitive edge and extend your business growth into new markets.
Capability Maturity Assessment
Diagnose your current digital technology architecture with our Capability Maturity Assessment.
Learn more
Our people
