In today’s rapidly changing business environment, operational resilience is more critical than ever. Increasing cyber threats, such as ransomware and sophisticated Generative AI phishing attacks, are putting businesses at risk. To create resilience, organizations need to take a proactive, end-to-end approach to managing cyber risks, moving beyond static, siloed risk and compliance management.
Different industries have attempted this over the years, particularly in the areas of cyber security, business continuity, and disaster recovery, but the approach has been inconsistent and, in many cases, ineffective.
That’s why the European Union has introduced regulations such as the Digital Operational Resilience Act (DORA) and the Network and Information Security Directive (NIS2) to combat the ever-present spectre of cyber disruption. This represents a challenge for the European finance industry, given both the broad scope and prescriptive nature of DORA.
In particular, DORA goes far beyond existing approaches to operational resilience, requiring financial services providers to take a holistic approach, break down existing data and process silos, and move from a more reactive stance to one that is both proactive and transparent.
Together, KPMG and ServiceNow can help your organization address these challenges. KPMG professionals have deep expertise in risk management and provide proven structured methodologies for addressing operational resilience, while ServiceNow offers a unified platform that breaks down data and process barriers, and delivers a comprehensive set of capabilities covering all key DORA requirements.
Learn how your organization can turn the challenge of DORA compliance into an opportunity to strengthen resilience — helping to increase customer trust and shareholder value.
