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KPMG Powered Enterprise enabled by Salesforce

Build and maintain customer loyalty through excellence.

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Customers are empowered to easily switch providers or substitute products. More than ever, it is critical to provide the right service through the right channel at the right time.

To build long-term, loyal customers, you need to connect marketing with sales and service to continually improve the customer experience at every interaction. A customer-centric organization requires new thinking, skills, culture and, importantly, an integrated front-office, middle and back office.

Through a robust strategic alliance, KPMG and Salesforce share a common vision for building customer-centric organizations. Powered Enterprise | Marketing, Sales and Service, enabled by Salesforce, provides leading practices and data-led actionable insights to support the complete customer journey.

With a global network of Salesforce certified practitioners, 2,500+ CRM practitioners with deep functional knowledge, pre-configured cloud solutions and hundreds of user stories, KPMG firms can help you to achieve an integrated front office which in turn helps to improve value to the business and to your customers.

Our Insights

KPMG Powered Enterprise

KPMG firms' suite of services to help transform their back-office functions, leveraging target operating models that are designed with the future in mind.

KPMG Managed Services

KPMG professionals draw on industry leading tech, data solutions, and a suite of managed IT services to help design, deliver, and sustain your business's ongoing transformations.

Learn more about our alliance with Salesforce

KPMG and Salesforce

Modern customers expect exceptional and personalized experiences at every interaction.
Salesforce Alliances

Our People

Andrew Dunn

Global Alliance Director, Salesforce

KPMG International


Connect with us

KPMG combines our multi-disciplinary approach with deep, practical industry knowledge to help clients meet challenges and respond to opportunities. Connect with our team to start the conversation.

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