2024 KPMG Global Mobility Benchmarking Survey highlights international market complexities as catalyst for additional demands placed on global mobility teams

Highlights include:

  • Global mobility functions are increasingly seen as strategic partners, with 89 percent anticipating their program will remain or become more strategic in the next 12-18 months.
  • Seventy-two percent of respondents prioritize aligning mobility strategies with broader business objectives.
  • Seventy percent consider talent development, attraction and retention a top priority.
  • Sixty-seven percent of organizations that support international remote work have a formal policy in place.
  • Fifty-one percent are looking to leverage AI in the short- and long-term, with 73 percent planning future AI investments to help with automation of administrative tasks.
  • Seventy-six percent use technology for managing international assignments.

November 18, 2024

KPMG Internationals 2024 Global Mobility Benchmarking Survey: “Charting the future – strategic mobility for tomorrow’s workforce” points to the challenging commercial and geopolitical landscape as a key driver prompting global organizations to reassess their strategies. In response to new legislation and regulatory changes creating fundamental shifts in the compliance landscape, new business needs and additional demands are now placed on global mobility teams who play an integral role at the intersection of these diverse challenges.

The global survey collates the views of 225 global mobility professionals across multinational organizations spanning 29 countries and territories and 11 industries and provides valuable data on the evolution of global mobility programs with the expectations on their teams extending to include tax and immigration policies, structure, governance, priorities, performance measures, technology, robotics, automation, international remote working and more. The report outlines key actions that global mobility programs should employ to unlock their full potential and seize the emerging opportunities presented by new business demands with teams encouraged to be adaptable.

Global mobility teams typically enhance compliance and manage risk under intense scrutiny, However, the current landscape demands even more, often with less resources than were previously available. That requires innovative solutions, necessitating strategic alignment with business objectives and a fundamental adaptivity to thrive.

Marc Burrows

Global Head of Global Mobility Services

KPMG International

marc burrows

Increasingly viewed as a strategic partner and trusted advisor, the report shares how almost three-quarters of respondents view alignment with the overarching business strategy as a top priority. In addition, the recent KPMG 2024 CEO Outlook shared that 92 percent of CEOs are planning to increase their workforce and 80 percent emphasizing skills development, hence alignment with talent strategies is considered crucial for global mobility with 70 percent of respondents listing talent development, attraction and retention a top priority.

With the shift toward cross-border moves gaining momentum, the complexities of a globalized workforce are ever-present. The report reveals that 67 percent of organizations that support international remote work have a formal policy in place — a proactive approach that helps structure and formalize remote work capabilities, helping ensure compliance with tax and immigration laws.

The number of global mobility functions leaning into technology to drive operational efficiency continues to rise, with assignment management solutions widely used. Nearly two-thirds of organizations rely on a centralized or regional model for global mobility management, as these models are considered to help enhance consistency, control and responsiveness to regional dynamics and needs.

Seventy-six percent of respondents report using workflow and data management tools, and AI adoption is expected to rise, with 51 percent planning to integrate AI into their programs and long-term 73 percent planning future AI investments to help with the automation of administrative tasks.

The report encourages global mobility teams to compare the strategies employed with those of their global competitors to assess the real value of current operations and develop new future-focused initiatives, programs and policies.

To stay ahead, organizations should regularly monitor and review mobility policies to help ensure they remain effective, competitive and aligned with business needs, Collaboration and comparison are essential. Collaborate with suppliers – understand the challenges and learn from competitors to help ensure your team is suitably equipped to meet the ever-changing demands of the future.

Katherine Avery

Principal

KPMG in the US

avery

For further information, please contact:

Daniel Caines
Senior Manager,
External Communications,
KPMG International

T: +44 773 240 0262
E:
 Daniel.Caines@kpmg.co.uk

About KPMG International

KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG is the brand under which the member firms of KPMG International Limited (“KPMG International”) operate and provide professional services. “KPMG” is used to refer to individual member firms within the KPMG organization or to one or more member firms collectively.

KPMG firms operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. Each KPMG member firm is responsible for its own obligations and liabilities.

KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

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Marc Burrows

Head of Global Mobility Services, KPMG International; and Partner

KPMG in the UK

Katherine Avery

Principal, Global Mobility Services, KPMG US

KPMG in the U.S.