AI in finance moves from adoption to advantage

      The story of AI in finance is no longer about adoption. It is about operating discipline. Active use has more than doubled in two years, but the share of organizations reporting that AI is exceeding expectations sits at just 23 percent, a narrower group than the broader satisfaction figure suggests.

      The leaders are not adopting more AI. They are directing it at the work where judgment matters, governing it for trust, measuring it for evidence, and resourcing it with a workforce equipped to act. That cycle is the Decision Advantage.

      In this environment, AI is becoming a decision engine for finance, and trust, operationalized through AI governance and AI controls, is the defining advantage.

      AI is no longer just improving efficiency in finance, it is fundamentally reshaping how decisions are made. The organizations pulling ahead are not necessarily those investing the most, but those embedding governance, controls and assurance into their operating model, alongside the data and skills needed to make AI deliver consistently.

      Hein Oostenrijk

      Partner, Audit Oslo, KPMG Norway

      Hein Oostenrijk

      Partner | Audit Oslo Corporates

      KPMG i Norge

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      KPMG Global AI in Finance 2026

      Download the full 2026 Global AI in Finance to explore the data and analysis in depth.

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      KPMG global AI in finance executive summary

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      Key findings

      • Adoption broadens; performance narrows

        More than three-quarters of organizations are leveraging AI in financial planning, reporting and commercial analysis, and 71% report it is meeting or exceeding ROI expectations. But only 23% say AI is exceeding expectations – adoption is outpacing the ability to turn it into performance at scale.

      • From cost lever to decision-engine

        The strongest gains are in judgment-heavy work, not transactional automation: decision quality (70%), decision speed (71%) and forecast accuracy (64%). Organizations deploying agentic AI separated from the rest by 32 points on average, rising to nearly 40 on forecast accuracy and ROI.

      • Governance and controls build confidence

        Governance is often framed as a brake on AI adoption; the data shows the opposite. Organizations that can produce AI audit evidence efficiently report three to six times the rate of significant improvement – 33% vs 6% on error reduction, 42% vs 14% on confidence in scaling. Assurance readiness predicts performance better than KPI tracking alone, and human oversight remains central to turning AI output into action.

      • The assurance readiness gap

        Assurance readiness is the strongest predictor of performance in the study – yet fewer than half of organizations have it. Just 42% are strongly assurance-ready, rising to 60% among agentic AI leaders, meaning even the most advanced are still building the infrastructure. Only 29% formally track where AI adoption fails, leaving most with partial visibility into why it breaks.

      • Data quality and the workforce gap

        36% name data quality, integration and interoperability as their biggest opportunity to extract more value from AI. Yet only 28% are hiring for different skillsets versus 38% upskilling existing teams. Data fluency is critical emerging capability.


      Four AI in finance priorities for finance leaders in 2026

      Our research points to four priorities for finance leaders looking to translate AI adoption into durable performance: 

      • Reframe AI around value, not tasks
      • Treat AI governance as the ticket to play
      • Build measurement into execution
      • Shape the total workforce, not just training

      These four priorities are a reinforcing cycle, not a checklist. Decision-oriented AI compounds with governance; governance scales with measurement; measurement translates into action only with the right workforce. Built together, they create the Decision Advantage.

      About the AI in Finance research

      The 2026 Global AI in Finance report is based on a survey of 1,013 senior finance leaders across 20 countries and 13 sectors, with annual revenues of US$250 million or more, fielded in March 2026.

      Get in touch

      Hein Oostenrijk

      Partner | Audit Oslo Corporates

      KPMG i Norge


      Audit is one of the most important tools for building trust.

      We provide a wide range of services across finance and business performance.

      KPMG’s survey shows that AI adoption is increasing, but without clear leadership, organizations struggle to realize the benefits.