KPMG in India is knowledge partner for this event.

      The 9th ET Auto Retail Forum explores how automotive retail can emerge as a key contributor to growth for both OEMs and dealers as the industry adapts to a new generation of digital-savvy customers, evolving ownership preferences, AI-driven engagement, and the transition towards new mobility services.

      Bringing together OEM sales and marketing leaders, dealer principals, technology providers, financiers and industry experts, the forum explores strategies for fostering a more customer-centric, efficient, and future-ready retail ecosystem.

      Under the theme 'Reimagining Automotive Retail: Aligning OEMs and Dealers for India's Next Era of Mobility,' the forum examines experience-led retail, AI-powered customer engagement, evolving retail architectures, dealer profitability, EV monetisation strategies, and the future of the OEM-dealer relationship in a rapidly changing mobility landscape.

      Key discussion points

      • Creating the experience economy
      • Designing seamless customer journeys from discovery to ownership
      • Adapting for an AI-native automotive retail
      • AI adoption opportunities and challenges for dealerships
      • How dealerships are becoming technology-driven enterprises
      • EV retail 2.0: From EV adoption to EV monetisation
      • Battery-as-a-service and subscription-led ownership models
      • Creating a unified retail ecosystem for the future

      Key Contact

      Jeffry Jacob

      Partner and National Sector Leader - Automotive, Industry Group Leader - Chemicals

      KPMG in India

      Our insights

      Turning disruption into momentum for continuous intelligent growth

      Analysing India’s e-bus market evolution, public and private adoption trends, supply-side dynamics, and strategic pathways for electrification

      CEOs have an exciting opportunity to transform their operations and set the pace for a bold and bright future

      How can KPMG in India help

      India’s automotive sector transformation is powered by AI, electric mobility, and connected solutions

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      For a more productive and sustainable business future


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