One of the world’s largest direct benefit transfer programmes, designed to provide timely financial support to landholding farmers across India required a resilient digital architecture, strong identity verification, and analytics‑led governance.
KPMG in India worked with government stakeholders to reimagine the programme’s operating mode for better accuracy, scalability, and continuity even during peak demand periods.
The programme required a secure, scalable, analytics‑driven digital backbone to ensure trust, speed, and transparency.
KPMG in India supported the digital transformation journey and operational enablement:
Designed a cloud-based architecture (PM-KISAN 2.0) to handle peak loads
Ensured seamless integration across beneficiary touchpoints.
Enabled Aadhaar-based eKYC and UIDAI integration
Integrated Income Tax and other databases to identify ineligible beneficiaries.
Developed analytics-led models to track disbursements and exceptions
Enabled recovery mechanisms to reclaim funds from ineligible beneficiaries.
Strengthened digital grievance handling mechanisms
Ensured uninterrupted operations during COVID-19.
Digital operating model and platform scalability
Designed a cloud-based architecture (PM-KISAN 2.0) to handle peak loads
Ensured seamless integration across beneficiary touchpoints.
Identity verification and system integration
Enabled Aadhaar-based eKYC and UIDAI integration
Integrated Income Tax and other databases to identify ineligible beneficiaries.
Advanced analytics and governance
Developed analytics-led models to track disbursements and exceptions
Enabled recovery mechanisms to reclaim funds from ineligible beneficiaries.
Grievance redressal and continuity
Strengthened digital grievance handling mechanisms
Ensured uninterrupted operations during COVID-19.
The programme delivered proven, measurable outcomes at an unprecedented scale:
Partner and Head, Government & Public Services (G&PS), National Leader - Government and Infrastructure
KPMG in India
