Digital transformation at scale with low-code

      In today’s fast-paced digital landscape, organisations must adapt quickly to changing market demands. Low-code development platforms empower businesses to transform ideas into applications swiftly, facilitating the creation of secure and scalable solutions. By minimising manual coding, these platforms accelerate deployment timelines, reduce costs, and enable organisations to respond promptly to evolving business needs.

      KPMG in India brings a strategic lens to low-code transformation – blending rapid delivery with enterprise-grade scalability, AI integration, and secure-by-design principles to help clients innovate at speed and scale with confidence. Our approach emphasises people-first design and long-term adaptability, that digital transformations are not only rapidly developed, but are also trusted, scalable, and sustainable.

      Key pillars of low-code development

      Visual development


      Build applications using intuitive visual modelling with minimal hand holding required
       

      Cloud-native platform


      Deploy and scale applications seamlessly across hybrid and multi-cloud
       

      Enterprise security


      Built-in security features including encryption, authentication and compliance
       

      Multi-channel delivery


      Create responsive web and native mobile applications from single code base
       

      How can KPMG in India help

      Front-office modernisation
      Build seamless digital experiences for your customers across web, mobile and tablets, providing them with a true customer-centric omnichannel experience. Integrate with AI, chatbots and other cutting-edge solutions to level up your customer experience
      Core system re-platforming
      Re-platform core legacy systems with high scalability and flexibility to customers’ needs

      Move painlessly from a product or process-centric system to one that puts your customers’ needs at the heart of the transformation

      For IT teams, leave behind the monolithic, hard to maintain systems and embrace flexible modern architectures such as micro-services
      Enhancing legacy platforms
      With decades of customisation, customer data, and investments locked into monolithic systems, organisations are tied to them for the foreseeable future

      Fortunately, it is possible to transform legacy applications by placing an API management layer on top of an existing core system, which allows organisations to connect and consolidate disparate systems into one single view or integrate them with analytics or other third-party solutions
      Advance analytics enablement
      Generate business intelligence and actionable insights by unlocking the power of your data

      Using low code and no code platforms as accelerants, build custom analytics dashboards, or expose your data for consumption by dedicated BI and analytics tools using low code as an API layer

      Front-office modernisation

      Build seamless digital experiences for your customers across web, mobile and tablets, providing them with a true customer-centric omnichannel experience. Integrate with AI, chatbots and other cutting-edge solutions to level up your customer experience

      Core system re-platforming

      Re-platform core legacy systems with high scalability and flexibility to customers’ needs

      Move painlessly from a product or process-centric system to one that puts your customers’ needs at the heart of the transformation

      For IT teams, leave behind the monolithic, hard to maintain systems and embrace flexible modern architectures such as micro-services

      Enhancing legacy platforms

      With decades of customisation, customer data, and investments locked into monolithic systems, organisations are tied to them for the foreseeable future

      Fortunately, it is possible to transform legacy applications by placing an API management layer on top of an existing core system, which allows organisations to connect and consolidate disparate systems into one single view or integrate them with analytics or other third-party solutions

      Advance analytics enablement

      Generate business intelligence and actionable insights by unlocking the power of your data

      Using low code and no code platforms as accelerants, build custom analytics dashboards, or expose your data for consumption by dedicated BI and analytics tools using low code as an API layer


      Our offerings

      UX and experience

      Crafting user-first digital experiences that are responsive, accessible, and efficient for engagement across devices and platforms

      Process

      Enabling automation of workflows and operations using low-code tools to drive efficiency, accuracy, and business agility

      Analytics and reporting

      Building integrated dashboards and data pipelines that turn operational data into actionable insights within low-code applications.

      AI and GenAI

      Embedding AI and GenAI capabilities responsibly into low-code apps to unlock intelligent automation and contextual decision-making

      Low-code center of excellence

      Setting up enterprise-wide enablement through reusable assets, leading practices, and operating models that scale low-code adoption

      Managed low-code

      Providing complete delivery through cross-functional teams, accelerators, and DevOps practices to accelerate time to value

      Low-code strategy and advisory

      Helping organisations define the right adoption roadmap, align low-code with business priorities, and embed it into enterprise architecture

      Legacy modernisation and integration

      Modernising core systems by integrating or reengineering legacy applications through secure, scalable low-code frameworks

      Governance and risk controls

      Establishing governance structures, development standards, and compliance guardrails to ensure scalable and secure delivery


      Cases delivered across

      BFSI

      Customer self-service portal

      Insurance claims processing

      Digital loan origination app

      Regulatory compliance management

      Risk assessment tools.

      Retail execution streamlining 

      Retailer order management and tracking

      Distributor management systems

      E-commerce platform development

      Customer relationship management.

      Hospital management system

      Clinical trial management

      Physician support system

      Regulatory compliance tracking

      Health and fitness mobile integration.

      Asset lifecycle management

      AI-powered customer apps

      Energy nomination balancing tools

      Terminal management system

      Low-code digital factory.

      Parcel tracking system

      Supply chain ops automation

      Inventory management system

      Logistics application suite

      Collaborative retail platforms.

      BFSI

      Lab equipment management

      Real estate deal management

      Customer portals

      Smart factory

      and many more….


      Case studies

      A global energy and utilities client’s security and compliance processes were fragmented, heavily reliant on manual tracking through spreadsheets, and prone to inefficiencies, duplication, and human error. These legacy methods created a lack of transparency and made it challenging to maintain traceability across the Secure Development Lifecycle (SDL) and the broader governance framework.

      Using low-code, KPMG in India developed a scalable cybersecurity management tool built using outsystems, to unify and automate the SDL process. Key capabilities included dynamic risk-based SDL scoping, automated Go/No-Go workflows with preconditions, visual dashboards to track security posture, and embedded decisioning and documentation processes. By digitalizing all the SDL components across the process, the client was able to significantly improve governance and operational efficiency across engagements.

      Potential benefits

      • 70 per cent

        improvement in SDL Tracking

      • 60 per cent

        reduction in manual efforts

      • High

        traceability of compliance artifacts

      A multinational manufacturing client struggled with deploying SMART tools effectively across global plants due to inconsistent on-ground practices and the absence of standardised data capture. Each manufacturing site followed its own approach, creating misalignment between digital strategy and factory execution. This lack of harmonisation hampered scalability and created challenges in asset tracking and operational analysis.

      KPMG in India accelerated deployment of 40+ digital tools across multiple geographies; all by leveraging outsystems, a low-code platform, which could integrate with majority of the clients’ varied app landscape. A key success factor was the creation of a unified Data Library, which defined the structure and attributes for data capture across all plants. This allowed for better governance, standardisation, and seamless rollout, enabling the client to scale their manufacturing 

      Potential benefits

      • 35 per cent

        reduction in deployment time for smart tools

      • 80 per cent

        reduction in data inconsistency issues

      • 45 per cent

        increase in post deployment user adoption

      To modernise its service delivery and streamline interactions with internal and external stakeholders, a Singapore real-estate client envisioned a Next-Gen Real Estate Management System. The existing processes - such as lease allocation, tenancy renewal, price discovery, and land inspection - were fragmented and not user-friendly. There was a pressing need to unify these through a smart digital system that could enhance public service efficiency and transparency.

      Leveraging low-code, KPMG in India delivered a customised ERP that promoted rapid development via reusable components. It integrated seamlessly with external systems like GSID, JMap, and secure service portals, while ensuring a responsive, performance-optimised user experience. The result? A modular, scalable ERP system that streamlined over a dozen real estate processes and supported dynamic land and area selection by stakeholders.

      Potential benefits

      • 50 per cent

        drop, in service request processing times

      • 500+ cases

        per quarter, managed by the integrated portal

      • 90 per cent

        consolidation of land/lease data

      A major Germany-based Life Sciences client required a centralised compliance platform to oversee cybersecurity and privacy posture across global operations, ensuring adherence to evolving policy requirements. Managing security-related updates, certifications, and component changes across hundreds of enterprise apps had become overwhelming.’ Leadership also lacked a consolidated view of organisational risk, impeding decision-making.’

      KPMG in India built a unified ‘One Experience’ compliance portal using low-code. With ready-to-use integration with multiple third-party APIs with respect of access security, and more, the portal included automated action triggers, email reminders, and a 360-degree security dashboard - a single source of truth for app-level compliance. This not only simplified oversight and ensured timely certifications; but also empowered leadership with actionable insights into security status across the enterprise.

      Potential benefits

      • 75 per cent

        reduction in certification cycle time

      • 5000+

        users onboarded within the first roll-out

      • 150+

        critical apps continuously monitored


      Code development practice

      50

      Certified low-code developers

      3

      Awards and recognitions won from leading low-code platforms

      7+

      Years of delivering low-code solutions globally

      3

      Expertise in three leading low-code platforms – Outsystems, PowerApps, Mendix

      36

      Use-cases developed and deployed


      Our platform of choice

      Partner of the Year - 2020, 2021, 2022 
      Innovation Award - 2024

      Key Contact

      Adil Vazifdar

      Partner and Leader Digital Platforms, Lead Account Partner Microsoft

      KPMG in India

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