The client is a market leader in the FMCG industry, operating in food and beverage category, with a procurement spend exceeding several thousand crores. The finance function was outsourced to a tier-one service provider in 2017. As part of a consolidation effort and to drive transformation, the finance function was later in-sourced into a hybrid managed service model. However, the model was fragmented and lacked standardisation, leading to delays, inconsistencies, and inefficiencies. The client aimed to revamp the current Procure to Pay (PTP) process and engaged KPMG in India for the transformation, focusing on process standardisation and improving the productivity of their shared services.
Additionally, they requested a peer benchmarking of the processes and technologies to re-identify PTP business drivers and redesign the future state model. To maintain their position as a market leader in the sector, they sought our assistance in selecting the right technology and supporting the implementation phase alongside the client’s preferred partner.
