As we step into 2025, the telecom sector stands on the brink of significant transformation. Fuelled by rapid technological advancements, shifting customer expectations, and a growing emphasis on societal responsibility, the industry is poised to play a pivotal role in shaping the global digital economy. As new technologies like 6G and AI take center stage, telecom companies should navigate this dual responsibility of advancing technological progress while remaining committed to social and environmental goals. Going forward, telecom sector will not only redefine its own future but also play a critical role in shaping a more connected, efficient, and equitable world.
One of the most significant catalysts for this change is the growing role of AI. This transformative force is now embedded across telecom, media, and technology sectors, altering how businesses operate and deliver value. The KPMG in India IMC Report 2024 - Redefining TMT with AI shows that 55% of telecom companies have already implemented AI at scale, with another 37% actively scaling their solutions. While challenges like talent shortages and high costs remain, the potential of AI to provide a competitive edge is undeniable. In fact, 65% of Indian CXOs believe that generative AI will be a key driver of long-term growth. In addition to, Satellite Communications is also likely to gain traction with expectations in amendments to policy and regulations to promote this on the larger scale.
As we look to 2025, it’s clear that the telecom industry is poised for profound transformation. From harnessing the power of AI to diversifying revenue streams and advancing next-gen networks, these trends will not only reshape the sector but also lay the foundation for a future that is more connected, efficient, and equitable.