cancel

Transforming the enterprise of the future

The new champions in a digital era
Women Holding A Tab Smiling

New technologies and troves of data are helping enterprises create more value in nearly everything they do.

Indeed, our new survey of more than 2,000 executives around the world reveals that many are now strengthening four building blocks of success in the new era: data and tech foundations, transformation orchestration, resilient cultures, and ecosystem strategies to meet changing demands.

Technological advances don’t create value on their own, of course: success will require leaders to think and act in new ways.

In this report, KPMG professionals share findings from the survey and insights from our work with clients across industries to illuminate how enterprises can capitalize on this historic inflection point, creating more value and achieving enduring competitive advantages.


Key Themes and Statistics

Technology has levelled the playing field and transformation is now constant and concurrent.

Our research reveals that 80% of large enterprises are now pursuing two or more concurrent organizational transformations.

Leadership style correlates strongly with transformation success. Engaged leaders build trust and commitment around their vision.

73% of digitally mature enterprises have high levels of trust in their leader.

1164230567

Transformation has been plagued by short-term thinking.

Beyond cost savings, the focus is on long-term changes like employee engagement and customer satisfaction.

Technology adoption increases the likelihood of transformation success for 60% of senior leaders.

But clear leadership and communication will always matter.

Transformation success increasingly relies on engaged employees working in agile ways. Learning-oriented, flexible work cultures find it easier to adapt to change and attract and retain talent.

Beyond cost savings, the focus is on long-term changes like employee engagement and customer satisfaction.

76% of senior leaders believe adopting advanced tech such as generative AI, neural networks, digital etc increase the likelihood of transformation success.

Meeting, collaboration and sticky notes with a business man training a team while planning strategy on glass in an office. Teamwork, diversity and workshop with a man and woman employee group at work

Without alignment, even significant investments in technology may not yield the desired outcomes.

Alignment helps organizations to leverage their resources, manage change and meaningfully engage people.

Approximately 40% of senior leaders are planning to rely more heavily on strategic partnerships.

However, only a third of these senior leaders believe that their current partner ecosystem is strongly aligned with their transformation goals.


The new digital building blocks of success

KPMG survey and experience show that these are the most important building blocks in a digital-age transformation, and the key actions to implement them

Culture confers advantage as change becomes constant

Establishing a culture of trust, shared values, and alignment to strategic vision are a key to transformation success and long-term organizational resilience

Digitally mature enterprises will outperform

Many enterprises are not leveraging the full value of their data, technology and people. The underinvestment in data and tech foundations and digital literacy puts future gains at risk.

Stronger partner ecosystems boost competitive advantages

Constrained capital, and demand for new digital capabilities, combined with fundamental changes in business models, will spur enterprises to rethink their partner ecosystems.

Organizational alignment and orchestration speed progress

Enterprises must align and orchestrate across the moving parts to deliver value - an increasingly complex challenge as change becomes constant.


Future of transformation: The new champions in a digital era

Drawing on KPMG's experience and the findings of our new survey of more than 2,000 executives at large enterprises around the world, we explore how the out-performers are embracing technology and changing the way they think and act.

Related insights

The future of supply chain

From ESG to robots and the metaverse, supply chain leaders have new challenges to prepare for.

Digitally-enabled technology architecture

Deploy agile, scalable technologies that harness the power of the cloud and deliver on the customer promise.

Future of work

Shaping the workforce of the future with AI


Transforming for a future of value

The KPMG suite of business transformation solutions help clients get to a more productive and sustainable future. The solutions are designed to address different client challenges and different parts of a business or a operating model. Each one contains rich insights and is underpinned by our leading transformation methodology.

KPMG Connected Enterprise

Align your business around your customers to help create a seamless, agile, digitally enabled organization that can deliver leading experiences and new levels of performance and value.

KPMG Powered Enterprise

KPMG firms' suite of services to help transform their back-office functions, leveraging target operating models that are designed with the future in mind.

The Trusted Imperative

Our Trust Impertive brings together risk and regulatory services that build trust and confidence in the organization and its digital transformation journey. It helps ensure that businesses can navigate risk and regulation with greater predictabilty – and deliver on the promise to keep customer data trusted, safe and reliable.

KPMG Elevate

KPMG Elevate is our methodolgy to helps businesses identify and capture value using a data-driven approach. We focus on what an organization needs to change to achieve measurable improvements to revenue, margin expansion, cost management and capital structures . It is value quantified and delivered.

Contact us

Ian Hancock

Global Head of Consulting

KPMG International

Jeanne Johnson

Principal

KPMG in the U.S.