Indeed, our new survey of more than 2,000 executives around the world reveals that many are now strengthening four building blocks of success in the new era: data and tech foundations, transformation orchestration, resilient cultures, and ecosystem strategies to meet changing demands.
Technological advances don’t create value on their own, of course: success will require leaders to think and act in new ways.
In this report, KPMG professionals share findings from the survey and insights from our work with clients across industries to illuminate how enterprises can capitalize on this historic inflection point, creating more value and achieving enduring competitive advantages.
Key Themes and Statistics
Technology has levelled the playing field and transformation is now constant and concurrent.
Our research reveals that 80% of large enterprises are now pursuing two or more concurrent organizational transformations.
Leadership style correlates strongly with transformation success. Engaged leaders build trust and commitment around their vision.
73% of digitally mature enterprises have high levels of trust in their leader.
Transformation has been plagued by short-term thinking.
Beyond cost savings, the focus is on long-term changes like employee engagement and customer satisfaction.
Technology adoption increases the likelihood of transformation success for 60% of senior leaders.
But clear leadership and communication will always matter.
Transformation success increasingly relies on engaged employees working in agile ways. Learning-oriented, flexible work cultures find it easier to adapt to change and attract and retain talent.
Beyond cost savings, the focus is on long-term changes like employee engagement and customer satisfaction.
76% of senior leaders believe adopting advanced tech such as generative AI, neural networks, digital etc increase the likelihood of transformation success.
Without alignment, even significant investments in technology may not yield the desired outcomes.
Alignment helps organizations to leverage their resources, manage change and meaningfully engage people.
Approximately 40% of senior leaders are planning to rely more heavily on strategic partnerships.
However, only a third of these senior leaders believe that their current partner ecosystem is strongly aligned with their transformation goals.
The new digital building blocks of success
KPMG survey and experience show that these are the most important building blocks in a digital-age transformation, and the key actions to implement them
Related insights
Transforming for a future of value
The KPMG suite of business transformation solutions help clients get to a more productive and sustainable future. The solutions are designed to address different client challenges and different parts of a business or a operating model. Each one contains rich insights and is underpinned by our leading transformation methodology.