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      The United Arab Emirates Ministry of Human Resources and Emiratisation (“MoHRE”) launched its artificial intelligence-powered system, “Eye,” during the GITEX Global 2025 event. This development significantly accelerates the work permit issuance process by automating application handling and document verification, reducing reliance on human intervention, except in exceptional cases.1

      By leveraging AI to analyze applications, detect inconsistencies, and flag potential fraud in real time, the system enhances transparency, speeds up processing, and strengthens compliance with labor regulations.

      WHY THIS MATTERS

      For global mobility managers, HR leaders, and payroll professionals overseeing inbound assignments to the UAE, the introduction of the “Eye” system could lead to faster work permit processing, lessening administrative delays and enhancing operational efficiency.

      For mobile employees, the system may result in quicker onboarding and reduced uncertainty regarding work authorization timelines. 

      Key Highlights

      Automated Document Verification

      The “Eye” system uses an AI Agent to analyze and verify required documents, such as individual photos, passports, and academic certificates ensuring accuracy and authenticity while reducing manual intervention and human error.

      Accelerated Work Permit Issuance

      By streamlining administrative procedures, the system shortens transaction completion times and supports rapid onboarding for foreign workers.

      Enhanced Service Standards

      The initiative is part of MoHRE’s broader digital portfolio, including the Work Bundle, Ask Data, Forecasting Future Jobs and Skills, Smart Safety Tracker, and the MOHRE smart application.

      Alignment with National Strategy

      These projects reinforce the UAE government’s commitment to digital transformation, AI leadership, and efficient, flexible government procedures.

      KPMG INSIGHTS

      Steps to Consider

      In light of the upcoming changes, organisations and stakeholders affected by the “Eye” system may wish to consider the following steps:

      • Organizations may wish to review and update their internal procedures for UAE work permit applications to align with the new automated process. Confirming that submitted documents meet quality standards suitable for AI verification could help lessen processing delays.

      • Stakeholders may also consider monitoring developments in MoHRE’s digital portfolio to identify further opportunities for efficiency.

      If assignees and/or their programme managers have any questions or concerns about how this development will work, its application and potential impacts, and appropriate next steps, they should consult with their qualified immigration professional or a member of the GMS immigration team with KPMG in the Lower Gulf (see the Contacts section).

      FOOTNOTE:

      1  UAE Ministry of Human Resources and Emiratisation (MoHRE), “MoHRE Launches “Eye” AI-Powered System at GITEX Global 2025, Revolutionising Work Permit Processing,” published on 16 October 2025.

      Contacts

      Samar Abdelrahman
      Samar Abdelrahman

      Associate Director

      KPMG in the United Arab Emirates

      Pranav Shah
      Pranav Shah

      Director

      KPMG in the United Arab Emirates

      More Information

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      Disclaimer

      * Please note the KPMG International member firm in the United States does not provide immigration or labour law services. However, KPMG Law LLP in Canada can assist clients with U.S. immigration matters.

      The information contained in this newsletter was submitted by the KPMG International member firm in the United Arab Emirates.

      GMS Flash Alert is a Global Mobility Services publication of the KPMG LLP Washington National Tax practice. The KPMG name and logo are trademarks used under license by the independent member firms of the KPMG global organization. KPMG International Limited is a private English company limited by guarantee and does not provide services to clients. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm. The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

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