Quantifying business performance can be challenging in any company. Gauging the performance of a family business is even more complex. For the sustainability of the business, financial results are clearly important. However, maintaining the founder’s vision, a culture of entrepreneurialism and a reputation as responsible owners are equally important contributors to its regenerative power.

These are the unique and important factors for measuring the performance of family businesses.

Holistic view of performance


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Throughout this report, "We/Us/Our" refers to KPMG and the STEP Project Global Consortium. “KPMG” refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity.