Our global member firms’ Insurance practices have delivered Customer related projects on a wide range of scale and complexity all around the world. We stay ahead of new and emerging commercial and regulatory issues, practices, and strategic responses. We understand that Insurers see the Customer Agenda as the critical business issue that will drive future growth and we approach it from that perspective.


Consistent approach

We have a well-articulated, common global Customer framework and toolkits informed by years of real-world experience. Our member firms operate internationally to help their clients implement a consistent approach to leverage global leading practices for their operations anywhere in the world.

In depth regulatory knowledge

From existing to emerging conduct and distribution regulations, we know regulatory. KPMG member firms can help you understand what to expect today and tomorrow, by matching their global perspectives with local jurisdiction knowledge.

Diverse skills and collaboration

Our approach assembles product, operations, distribution, analytical/propensity modelling and technology skill sets for engagements, as appropriate. Our emphasis on collaboration and knowledge transfer helps ensure that methodologies meet client needs today and that clients are empowered for the future.

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