The report showcases the unprecedented transformation underway in the Indian Banking, Financial Services, and Insurance (BFSI) sector and highlights Kerala as a dynamic and increasingly business friendly destination influencing the national financial landscape through innovation, inclusion, and sustainability. The report also tries to query areas where developments still need accelerating, or fresh thinking might be required to make the dimensional move ahead.

      The BFSI sector in India has surged to a valuation of ₹91 trillion in 2025, powered by digital infrastructure advancements like UPI, Aadhaar, and Account Aggregators. Kerala’s financial ecosystem, known for its strong cooperative banking heritage and innovative NBFCs, is a microcosm of this national evolution. Home to India’s leading gold loan NBFCs and prominent NRI banking institutions, Kerala is setting benchmarks that resonate across the country.


      Key highlights from the report

      Redefining finance as a platform for inclusive opportunity

      India’s BFSI sector is transforming into a strategic enabler of inclusive growth, moving beyond traditional banking to serve underserved populations

      Kerala is leading in financial inclusion with pioneering microfinance, MSME lending, and women-focused financial products reaching rural and semi-urban areas

      The sector is bridging gaps by leveraging local demographics and financial literacy to unlock credit for millions, driving socio-economic development

      Technological leadership driving transformation
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      Digital-first ecosystem: Kerala is leveraging technology such as AI-driven underwriting, blockchain, and cloud-native platforms, accelerating customer-centric innovation and operational efficiency

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      Kerala’s BFSI players are rapidly adopting AI-driven underwriting, blockchain for secure payments, and cloud-native infrastructure for agile service delivery

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      Fintech partnerships and ‘human-light’ engagement channels are expanding financial services to new customer segments, including gig workers and thin-file borrowers

      Shaping the future of financial services in India
      Gold loan market leadership
      Kerala-based NBFCs command nearly 90 per cent of India’s organised gold loan market, with loan books surpassing ₹1.2 trillion, expanding rural credit access significantly
      NRI banking dominance
      Kerala banks hold deposits over ₹3 trillion, growing steadily and driving advanced remittance services that support millions of families across India
      Cooperative banking reforms
      Kerala’s apex cooperative bank has unified multiple district banks onto a single core banking platform, serving over 15 million customers with a focus on MSME and agriculture lending
      Fintech and startup growth
      With over 200 fintech startups backed by ₹500 crore funding, Kerala’s fintech ecosystem is rapidly expanding, promoting financial inclusion and fostering innovation. With regulatory agility and digital infrastructure maturity, Kerala is well-positioned to pioneer embedded finance, digital currencies, and next-gen ESG lending

      Gold loan market leadership

      Kerala-based NBFCs command nearly 90 per cent of India’s organised gold loan market, with loan books surpassing ₹1.2 trillion, expanding rural credit access significantly

      NRI banking dominance

      Kerala banks hold deposits over ₹3 trillion, growing steadily and driving advanced remittance services that support millions of families across India

      Cooperative banking reforms

      Kerala’s apex cooperative bank has unified multiple district banks onto a single core banking platform, serving over 15 million customers with a focus on MSME and agriculture lending

      Fintech and startup growth

      With over 200 fintech startups backed by ₹500 crore funding, Kerala’s fintech ecosystem is rapidly expanding, promoting financial inclusion and fostering innovation. With regulatory agility and digital infrastructure maturity, Kerala is well-positioned to pioneer embedded finance, digital currencies, and next-gen ESG lending

      Building societal resilience through sustainable finance

      Sustainable Finance Commitment: Financial institutions in Kerala are embedding ESG principles, supporting green loans, and climate-resilient agricultural financing, aligning with national sustainability goals

      Community finance initiatives like Kudumbashree drive social empowerment and environmental resilience, serving over 46 lakh women through microcredit and savings

      The BFSI sector is pioneering sustainability-linked financing, reflecting a shift from voluntary commitments to measurable environmental and social impact

      The challenge ahead lies in bridging legacy system gaps, enhancing cybersecurity, and aligning state policies to foster inclusive, frictionless, and future-ready finance. The report also emphasises the role of regulatory agility and the growing importance of cybersecurity as Kerala’s BFSI sector evolves to meet future challenges.

      As India’s BFSI sector stands poised at the cusp of further innovation-driven by embedded finance, digital currencies, and ESG-linked lending-Kerala’s role is pivotal in shaping policies, products, and delivery models that benefit millions across urban and rural India. One particular area that the state could improve upon is visibility - for all the great developments that are playing out in its financial services sector. This visibility will aid also in leveraging these innovations to a national scale - thereby aiding other states and institutions with the tailwinds that they require in areas that Kerala already excels in.

      Improvisation driving performance

      How the financial services sector in Kerala has grown to make an impact, and influence the national narrative

      Key Contact

      Vishnu Pillai

      Financial Services Technology Leader, Office Managing Partner - Kochi

      KPMG in India

      How can KPMG in India help

      Bringing speed, agility, and reliability to the BFSI segment through reimagination of technology investments

      Working with clients to determine how their industry, business functions and digital capabilities can change for the better

      New challenges and opportunities are quickly reshaping financial services

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