Aligned and empowered workforce

Your organisation is only as strong as its workforce. And in today’s competitive hiring landscape, empowering your employees to succeed boosts retention, drives ambassadorship and emboldens your business proposition.

Empowering colleagues means building a competitive capability framework and designing a talent lifecycle with enrichment built in. It’s a smart hiring process backed by powerful systems, and a training program that gives employees everything they need to be as agile as your business needs to be in today’s world.

Adaptable, innovative employees are not found by chance, they’re empowered by you. They will drive your company ahead.

Key Considerations

Could you empower your workforce further? Consider these key questions:

How does your organisation foster an innovative, forward-looking culture?

How can your organisation model and incentivise flexibility?

What skills and training do employees need?

How can your organisation attract and retain the right digital and entrepreneurial talent?

How KPMG in India professionals can help

As experts in people and performance, we can:

Build a coherent, pragmatic customer-focused people strategy

Help you achieve buy-in from key stakeholders and employees for business transformation, while helping you communicate the potential benefits

Align processes like recruitment and talent management to reflect your customer-centric goals.

How KPMG in India professionals can help

KPMG Connected Enterprise

KPMG Connected Enterprise is a customer-centric, tailored-by-sector approach to digital transformation.

It allows you to rebuild your business, end to end, around your customers to create a seamless, agile, digitally enabled business, capable of transforming experiences and reaching new levels of performance and value.

Take a look at the other capabilities below.

Connected Capabilities

Eight capabilities, for twice the impact

The most successful organisations invest in eight capabilities which span all areas of the customer experience. This ensures a connected organisation that goes beyond cross-channel interactions.

Those that invest in all eight capabilities are twice as likely to meet customer expectations, achieve objectives and deliver return on investment.

Capability Maturity Assessment

See how your enterprise compares to others in your industry. Take this 15-minute assessment to rank your performance against benchmarks across eight fundamental capabilities.