Your organisation is only as strong as its workforce. And in today’s competitive hiring landscape, empowering your employees to succeed boosts retention, drives ambassadorship and emboldens your business proposition.
Empowering colleagues means building a competitive capability framework and designing a talent lifecycle with enrichment built in. It’s a smart hiring process backed by powerful systems, and a training program that gives employees everything they need to be as agile as your business needs to be in today’s world.
Adaptable, innovative employees are not found by chance, they’re empowered by you. They will drive your company ahead.
Could you empower your workforce further? Consider these key questions:
- How does your organisation foster an innovative, forward-looking culture?
- How can your organisation model and incentivise flexibility?
- What skills and training do employees need?
- How can your organisation attract and retain the right digital and entrepreneurial talent?
As experts in people and performance, we can:
- Build a coherent, pragmatic customer-focused people strategy
- Help you achieve buy-in from key stakeholders and employees for business transformation, while helping you communicate the potential benefits
- Align processes like recruitment and talent management to reflect your customer-centric goals.
KPMG Connected Enterprise
KPMG Connected Enterprise is a customer-centric, tailored-by-sector approach to digital transformation.
It allows you to rebuild your business, end to end, around your customers to create a seamless, agile, digitally enabled business, capable of transforming experiences and reaching new levels of performance and value.
Connected Capabilities
Insight-driven strategies and actions
Innovative products and services
Experience centricity by design
Seamless interactions and commerce
2x
Impact
Responsive operations and supply chain
Aligned and empowered workforce
Digitally-enabled technology architecture
Integrated partner and alliance ecosystem
Eight capabilities, for twice the impact
The most successful organisations invest in eight capabilities which span all areas of the customer experience. This ensures a connected organisation that goes beyond cross-channel interactions.
Those that invest in all eight capabilities are twice as likely to meet customer expectations, achieve objectives and deliver return on investment.
Click on a capability box to discover more.
Capability Maturity Assessment
See how your enterprise compares to others in your industry. Take this 15-minute assessment to rank your performance against benchmarks across eight fundamental capabilities.
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