Integrated Partner Alliance Ecosystem

Effectively identifying, integrating and managing third-parties to help increase speed to market, reduce costs, mitigate risks and supplement capability gaps in delivering the customer promise are some key goals for the connected enterprise.

Building partnerships and alliances can help your company deliver a competitive edge. By finding the right partners and establishing effective communication and data sharing, you can help extend your business’s growth into new markets. The success of these partnerships will likely require a more fluid, flexible model of business for your company, people and systems.

You can create that environment by building networks of partners and alliances, aiming to ensure their systems can talk to each other through application programming interfaces (APIs) and carefully managing how everything works together.

Are your alliances empowering your success? Consider these key questions:

How can you identify partners, alliances and vendors to fill capability gaps?
Is your approach to shared services cost efficient and consistent?
Do you have a defined, efficient and risk-reducing onboarding process?
How can you certify and monitor partner performance and continued understanding of your mission?

As architects of third-party alliance ecosystems, KPMG in India can:

Develop a strategy to build and manage a strategic network of partnerships and alliances
Identify potential partners to boost your business goals — and building interfaces between multiple systems
Navigate the complex world of data protection, cybersecurity and the small print involved in your transactions with partners and customers
Objectively assess how effectively your current outsourcing providers are leveraging digital labour solutions and providing valuable insight into future options.

KPMG Connected Enterprise

KPMG Connected Enterprise is a customer-centric, tailored-by-sector approach to digital transformation.

It allows you to rebuild your business, end to end, around your customers to create a seamless, agile, digitally enabled business, capable of transforming experiences and reaching new levels of performance and value.

Take a look at the other capabilities below.

Connected Capabilities

Eight capabilities, for twice the impact

The most successful organisations invest in eight capabilities which span all areas of the customer experience. This ensures a connected organisation that goes beyond cross-channel interactions.

Those that invest in all eight capabilities are twice as likely to meet customer expectations, achieve objectives and deliver return on investment.

Better insights help you better understand customer needs, develop customised solutions and create seamless experiences.

The need for fresh thinking and ideas doesn't stop, and it's the only way to meet your customers' growing expectations and help them achieve success.

Today's customers want personalised, connected experiences. And that isn't going to change anytime soon.

KPMG Connected Enterprise helps organisations across sales, marketing and service to drive business smoothly.

The beating heart of your organisation, deliver on the customer promise via responsive operations and supply chain.

Every business needs to build engaging employee experiences, working with them to deliver on your customer promise today and in the future.

Architect and engineer smart digital services, technology and platforms in a cost-effective, scalable manner.

No organisation does it all themselves. Building successful alliances can help your organisation deliver a competitive edge and extend your business growth into new markets.

Capability Maturity Assessment

See how your enterprise compares to others in your industry. Take this 15-minute assessment to rank your performance against benchmarks across eight fundamental capabilities.

Find out more