Oliver Noble

Smart CDD Lead and Partner

KPMG in the UK

Background Oliver has over 25 years’ experience in Financial Services, predominantly focussed on large scale business transformations, global programme directorship underpinned by a rigorous Lean Six Sigma/CAP facilitation background and industry expertise in Financial Crime Risk and Customer Due Diligence. Oliver was previously at HSBC where he has worked for just under 10 years. For the last 4 years, he was the Head of Risk Operations Europe, Global WPB KYC Operations & Global Tax Utility serving all lines of business, covering KYC /CDD, Tax, Transaction Monitoring, and Anti-Bribery and Corruption. As part of the Global Operational Leadership team, Oliver was responsible for over 5,000 FTEs, $120m P&L, 46 markets and 5 Global Service Centres and prior to that role, Oliver led the WPB Global Standards Programme. Prior to HSBC, Oliver was the Head of Operations in LBG’s Group IT with responsibility for 6,000 FTE’s performance across 31 sites and 4 offshore delivery partners. With Oliver’s deep operational background at a senior level, his broad network of contacts and his passion for building and leading high performing teams, Oliver supports our Integrated Solutions strategy - focusing on the increased demand for solutions which combine domain expertise, technology and data. With a specific focus in the KYC/CDD space, he will be integral to our plan to grow revenue to £100m annually by 2023.

Transformation and Target Operating Models

Oliver has designed and then implemented operating models in the following situations including:

  • Transformation - European Head of Transformation for Thermofisher Scientific responsible for implementing the European Target Operating Model and IT Integration across 16 markets
  • Restructuring – Led IT Operations integration (Lloyds Banking Group) following the merger of Lloyds and HBOS
  • Outsourced Model – Fully outsource KYC Operations to TCS for the UK Commercial Bank HSBC


At HSBC, Oliver led the Global Standards Programme for the Retail Bank and built and led the KYC Operations teams both onshore/near shore and offshore for the commercial bank and Global Tax

Sector expertise and key skills

  • Banking, Managed Services, IT Operations, Lean Six Sigma
  • Outsourcing, Target Operating Model, Business Transformation.