Client
      Telecommunications provider

      Industry
      Telecommunications

      Primary goal
      Interpret new regulations with speed and accuracy

      Technologies
      Microsoft OpenAI


      Make regulatory compliance seamless

      Organizations face an escalating volume of complex, time-consuming regulatory demands. The pace of change and level of scrutiny are even higher in heavily regulated sectors, such as telecommunications companies operating across multiple jurisdictions. This telecommunication organization adopted a new way to manage obligation risk at speed and scale, by using AI to strengthen compliance and navigate increasingly demanding regulations.



      Client transformation journey

      Complex, time-consuming compliance demands


      With an ever-growing volume of complex, time-consuming regulatory demands, the telecommunications organization's compliance capability was heavily reliant on manual controls in siloed processes. It became necessary to build the confidence levels and capability of their Board and Executive leadership teams in overseeing the company’s obligations and controls. 

      Simplified compliance, reduced risk and better outcomes


      To meet this challenge, KPMG Australia worked with Microsoft to develop an AI solution designed to turn dense regulatory text into clear, actionable insights. The AI agent helps teams interpret new regulations, map them to internal controls, and assess control effectiveness — reducing a process that once took months to just days.

      Navigating compliance with speed and accuracy


      Microsoft’s OpenAI capability and KPMG’s deep regulatory experience is helping to simplify compliance, reduce risk and deliver better outcomes. This telecommunication organization is leading the way, using AI to navigate thousands of local and international laws with speed and accuracy. 


      How we make the difference

      By combining AI with KPMG’s deep regulatory expertise, AI agents can simplify compliance processes, reduce risk and deliver strong outcomes. With the rising volume of complex, time-consuming regulatory requirements, many organizations are looking for solutions to ensure their use of AI is reliable and trusted.

      If you’re looking for proven technologies to navigate compliance with speed, trust, and confidence, we encourage you to reach out to us to explore the paths that may be right for your organization.

      KPMG. Make the Difference.

      Meet the team

      Zeljko Kitanovic

      Director, Customer & Operations Advisory

      KPMG Australia

      Levi Watters

      National Sector Lead, Telecommunications

      KPMG Australia

      Some of the imagery/videos were developed with support of AI technology.


      Make the Difference with KPMG

      At KPMG, what sets us apart isn't just what we do, it's how we do it.

      We’re leveraging deep expertise and innovative technology to turn insights into opportunity and move business and innovation forward, placing human connections at the center.

      Together, we make the difference.