Connecting council and citizens with a bold transformation Connecting council and citizens with a bold transformation Connecting council and citizens with a bold transformation

The newly formed Bournemouth, Christchurch and Poole (BCP) Council have a clear ambition to deliver the best possible digital experience for its citizens, officers and partners. The tenth largest urban unitary council in the country, BCP Council provides over 600 services from social care to waste management, business advice, and much more. It wants residents and local businesses to be able to access information about these services, as well as any support that they need, at any time and place that suits them. BCP Council also wants the insights necessary to anticipate and act on any needs that its citizens may have –before they ask.

To achieve its vision of becoming the leading digital and insight driven local authority in the UK, BCP Council needs the right operating model and supporting technology. This is where KPMG and Agilisys have partnered with the authority, working together to support BCP Council with a wide and deep three-year digitally-enabled transformation programme. KPMG and Agilisys will bring a deep understanding of local government, and how to implement large-scale technology transformation to make the changes as seamless as possible.

Download the case study to find out how we developed a leading digital experience using data and insights to drive BCP Councils’ strategy.