The healthcare system is complicated. The problems are intertwined, with each move that a healthcare organisation makes impacting many areas and others. As citizens, we expect an enormous range of services, free at the point of use and consistent throughout the UK. And it must do this while remaining financially and clinically viable. This leads to a complex web of organisations working together to deliver services efficiently.
The global pandemic has bought many changes to the sector. Consider the increase in adoption of the digital GP appointment. Unthinkable just a few years ago, it is now driving changes to care pathways. Remote working will mean changes for the workforce, and possibly the way we organise roles and regulations. The Nightingale Hospitals showed a glimpse of the potential to change roles to harness a wider range of skills and talent. This is evident that doing things differently can catalyse progress in the sector. A different and better outcome cannot be reached by taking the same approach.