In today’s buoyant market, it may be tempting to fill positions with the first applicant who meets your job requirements. However, taking time to find the right person for the job and conducting a thorough background verification not only helps you increase productivity but also mitigates risk associated with negligent hiring in the event of underperformance, fraud or crime committed by an employee. Many employers discover rather late that due to inadequate and superficial background check process, they have hired a critical resource with significant discrepancies in their resumes like fake education degrees, fictitious experience certificates or past criminal records. Such insufficiencies can cause serious harm to the brand and reputation of an organization.
KPMG in India's Employee Screening and Verification Services
As concerns about data security gain importance, organisations are increasingly undertaking Employee background verification of their prospective employees along with background check of vendors and strategic partners. As per KPMG International’s Global profiles of the fraudster report, Indian fraudsters are younger in age with 32 per cent in the 26 to 35 age group. This also corroborates with our findings pertaining to resume frauds which indicates that a majority of resume discrepancies lie in this age group while conducting employee background verification.
KPMG in India's employee screening and verifications practice helps organisations conduct background checks of prospective/existing employees which can assist in taking the right hiring decisions. We provide a range of pre-employment background check services in a flexible, timely and cost-effective manner.
Our Services
Employee background verification
Large format background check on current and prospective employees across multiple sectors/industries.
Dedicated background verification CoE
For employee background verification we have a dedicated background verification CoE which is our global operations and delivery hub at Pune, Maharashtra. This centralized hub is certified by The British Standards Institution on information security, Privacy information management and business continuity. The background screening CoE hosts 700+ fulltime screening professionals with an average vetting industry experience of over 15 years at managerial levels The facility follows stringent quality processes and controls while conducting background checks across global jurisdictions. There are client servicing locations in all major cities, which assures our clients of standardised quality of services. We process over 1 million employee verifications per year, spread across multiple jurisdictions, covering over 190 countries and territories through KPMG’s global network of member firms and teaming with strategic international background check partners.
Why KPMG in India
KPMG in India has been recognised by industry bodies and clients for our background -verification approach with a ’Forensic mind-set’. We have been recognised as the ’Best Background screening service provider’ in India and APAC at various industry forums. . KPMG in India’s Employee background verification practice is empanelled with NSR (National Skills Registry) under a NASSCOM initiative as Platinum partner and Founding Member of NAPBS (National Association of Professional Background Screeners).
Case study
Client’s challenge
Leading Information Technology (IT) client with 100,000 employee strength, high attrition and hiring across levels and geographies. More than 10,000 full-time employees were on bench, unassigned to any project for previous two to three years. At the time of on-boarding for these employees, background verification were conducted through several empanelled service providers. All these employees were cleared with a ‘green’ report stating no discrepancies or adverse findings. KPMG in India was engaged by the client to do cross-verification for these employees.
Our approach
Based on the scope customised for the client, fresh background checks were initiated. We with domain knowledge and forensic expertise, identified gaps in the existing screening processes adopted by the incumbent service providers. KPMG accessed company registries and other regulatory databases to ascertain authenticity of the declared previous employer entity.
We checked accreditation and registration status of the educational institutes to identify suspicious/ fake institutes. While background checks of education and employment were conducted in the past, the veracity of the institute/employer was never done and was not brought to the notice of the client.
How did we help our client
Within a span of four to five months we completed this project and identified more than 30 per cent cases with suspicious employers and/or educational institutes. This helped the client to identify and ascertain extent of employee related fraud and also mitigate risk of 'bad hire'.
Client re-assessed their - employee background verification process including a re-evaluation of the practices adopted by the existing service providers. We introduced a detailed step-by-step process to identify suspicious/fake organisations and educational institutes which has been adopted by the industry at large to conduct employee verification.
Verification-Services
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Key Contact
Maneesha Garg
Partner & Head – Managed Services, Forensic, F&A, HR, Learning, Insight Led sales, Digital business operations and Sourcing
KPMG in India
