KPMG has been positioned in the "Leaders" Category in the 2025 IDC MarketScape for Worldwide Artificial Intelligence Services. We believe this significant recognition underscores our strategic vision, robust capabilities, and unwavering commitment to helping organizations harness the full potential of AI. The report notes: “IDC considers KPMG's strategies related to offerings, delivery model, alliances, and innovation and R&D, as well as its breadth of AI services offerings, to be key strengths.” Additionally, “Customers have regard for the firm's ability to provide customer service (particularly onsite), offer flexible pricing models, manage key stakeholders, and provide knowledge transfer to nontechnical end users.”
AI is not just about technology; it's about transforming businesses, creating new value, and building a more intelligent future. We believe KPMG’s position as a Leader in this prestigious IDC MarketScape report validates KPMG professional’s approach and dedication to client success.
Why KPMG is a leader in worldwide AI services
IDC MarketScape's evaluation highlighted several key strengths for KPMG “IDC considers KPMG's strategies related to offerings, delivery model, alliances, and innovation and R&D, as well as its breadth of AI services offerings, to be key strengths. Customers have regard for the firm's ability to provide customer service (particularly onsite), offer flexible pricing models, manage key stakeholders, and provide knowledge transfer to nontechnical end users.

Beyond leadership: A commitment to customer satisfaction
It’s our view that our recognition as an IDC MarketScape Leader is further complemented by another significant achievement: KPMG firms were also awarded the IDC 2024 Customer Satisfaction Award for Enterprise Intelligence Services. This award is based on direct client feedback, and we believe it demonstrates KPMG professional’s ability to consistently exceed expectations in delivering enterprise intelligence solutions.
Together, we believe these accolades highlight KPMG firms’ dual commitment: to be at the cutting edge of AI innovation and to deliver unparalleled client satisfaction through our deep expertise and client-centric approach.