Closing the healthcare workforce gap

As workforce shortages, burnout, rising demand and increasing care complexity continue to challenge health systems worldwide, healthcare leaders are under pressure to do more with limited resources. This new thought leadership report explores how organizations can address workforce constraints by rethinking productivity through three key transformation routes: data, scheduling and AI enablement. Drawing on insights from KPMG healthcare leaders around the world, the report provides practical actions and strategic perspectives to help organizations redesign work, unlock workforce capacity and build a more sustainable future for healthcare delivery.

Closing the healthcare workforce gap

Three routes to transforming healthcare productivity

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The workforce is now a defining constraint on healthcare performance. Across health systems, shortages of skilled clinicians, increasing administrative burdens and persistent workforce burnout have created a cycle that cannot be solved simply by recruiting more people or expecting existing teams to work harder.

The problem is that this transformation will not be achieved through isolated digital initiatives or incremental efficiency programs. It requires enterprise-wide transformation workforce strategies that place the workforce at the center of redesign, with technology serving as a powerful enabler rather than an end in itself. Organizations that embrace this approach will likely be better positioned to improve productivity, build resilience and deliver more sustainable healthcare for the populations they serve. This is the opportunity in front of healthcare leaders today.

Beccy Fenton

Global Head of Healthcare, KPMG International, Partner, Head of Healthcare and Head of Infrastructure, Government and Healthcare

KPMG in the UK

Why download the report?

Understand the healthcare workforce challenge and its impact on system performance.
Explore three routes to transforming workforce productivity: data, scheduling and AI.
Learn how to redesign work and care delivery to unlock capacity and improve outcomes.
Discover practical actions to build a more resilient, productive and sustainable workforce.
Gain insights from KPMG healthcare leaders and real-world transformation experiences from across the globe.

Download the report