Insurance: KPMG 2025 Global CEO Outlook

Insurance CEOs are optimistic about future growth, driven by rapid AI adoption, high-impact M&A, and a focus on operational efficiency. Leaders are prioritizing workforce upskilling and building trust in AI, while navigating regulatory pressures. Despite ongoing uncertainty, the sector remains confident in achieving profitable growth through effective risk management and customer service that blends human and technological strengths.

Explore how insurance CEOs are combining technology and human expertise to build resilient, future-ready organizations. Download the report to uncover the trends, challenges, and opportunities that defining the insurance sector.

KPMG 2025 Insuance CEO Outlook

Explore how insurance leaders are leveraging AI, deal-making, talent strategies, and risk management to build future-ready organizations

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The 11th edition of the KPMG CEO Outlook, based on insights from 1,350 CEOs, offers a unique perspective on their mindset, strategies, and planning approaches. This report focuses exclusively on the 110 Insurance CEOs surveyed, representing life, auto, home, property and casualty, health, reinsurance and broker organizations. Download the report to uncover the trends, challenges, and opportunities that defining the insurance sector.

Key findings

Hear from our leaders

There is a growing appetite for inorganic growth, as insurers seek to reorganize, reduce costs, improve customer services, and modernize legacy systems. Asset management and private equity firms are buying blocks of businesses and insurance companies are consolidating in certain regions.

Frank Pfaffenzeller

Head of Global Insurance

KPMG International

Why download the report?

By downloading the 2025 Insurance CEO Outlook report, you will:

Learn why 82% of insurance CEOs are confident in their company’s growth prospects for 2025, despite ongoing uncertainty.
Discover how 73% of CEOs are prioritizing AI investments to streamline underwriting, claims, and customer experience.
See how 77% of CEOs identify workforce transformation and upskilling for AI as a top constraint — and opportunity — for future growth.
Understand how 83% of CEOs are focused on strengthening risk management and cyber resilience to protect their organizations and customers.

Unlock the perspectives and strategies that will help you lead with confidence and shape the future of insurance.

Download the report