Consumer and Retail

The 2025 CEO Outlook takes you inside how consumer and retail CEOs are leaning into AI to boost efficiency and personalize experiences, rethinking their workforces for a more digital future, and sharpening their sustainability efforts to stay resilient.

The findings reveal an industry that is adapting quickly, making intentional choices, and preparing for a future defined by smarter operations and more connected consumers.

This report focuses exclusively on the 120 consumer and retail CEOs surveyed.

Download the 2025 Consumer & Retail CEO Outlook to uncover:

• How CEOs are navigating a split consumer landscape by balancing global ambition, local pressures, and mounting supply chain friction.
• Why 78% of leaders remain optimistic about industry growth, even as demand polarizes and margins tighten.
• How AI is reshaping the sector, from personalization to predictive supply chains – with AI now a top investment priority and rapid ROI expected.
• Clear, data‑driven insights from 120 global CEOs to help you stay resilient, drive growth, and move decisively in a volatile market.

Tap into the experiences of CEOs across the consumer and retail world and get a clearer view of the trends that matter most.