March 2026
With Consumer Duty embedding an ongoing priority and with several exciting policy reforms on the horizon, KPMG in the UK have launched this overview of the retail conduct outlook to help firms navigate the busy retail conduct regulatory landscape and uplift their practices in key areas.
This report provides insights and perspectives on the FCA’s stated 2025/2026 Consumer Duty embedding-related focus areas and wider supervisory hot topics in the market, as well as analysing the key incoming retail-related policy initiatives and their potential impact.
