Client
Chemical products manufacturer and distributor
Industry
Chemicals
Primary goal
Harmonize global tax processes
Technologies
KPMG Digital Gateway
Make tax compliance connected
As a manufacturer and distributor of chemical products operating across multiple countries and jurisdictions, the company managed tax compliance through fragmented processes and manual coordination that limited organizational visibility into global tax compliance activities. KPMG implemented Digital Gateway, the KPMG single platform solution that provides access to a suite of KPMG Tax & Legal technologies, to support VAT and corporate income tax compliance from initial requirements and RFP development through go-live and ongoing expansion.
By standardizing workflows, structuring document exchange and creating a single environment for collaboration between central and local tax teams, the company reduced email- and spreadsheet-driven processes in favor of real-time tracking and stronger governance. Building on early successes, the company has expanded its use of Digital Gateway to support internal processes, such as quarterly forecasting and legal entity management, and is implementing advanced data, analytics and generative AI capabilities.
Client transformation journey
- Before
- During
- After
Fragmented global tax compliance processes
The company’s tax compliance processes were highly fragmented, varying by country and relying heavily on manual coordination. VAT and corporate income tax activities were managed through country specific workflows, emails and spreadsheets, making it difficult to maintain a consistent way of working. Limited visibility into status, deadlines and documentation meant central tax leaders lacked a single, up to date view of progress across jurisdictions. The absence of a standardized global approach created additional administrative effort for both local and central teams and increased governance complexity.
The tax function needed a scalable approach to harmonize processes, reduce manual effort and strengthen control across all countries and jurisdictions involved.
Standardizing tax workflows with Digital Gateway
KPMG Germany worked with the company to implement Digital Gateway as a centralized global platform for tax compliance across countries and jurisdictions. Full implementation was supported by the KPMG team — from defining requirements and running the RFP process through go live and subsequent functional expansion. Initial priorities included standardizing workflows, enabling structured document exchange and supporting the execution of VAT and corporate income tax processes. Following deployment, Digital Gateway became a single environment for process tracking, collaboration, and governance between local and central tax teams.
Workflow management was a particularly impactful capability, helping establish more consistent compliance and internal workflows across jurisdictions. KPMG professionals also supported the implementation of the platform’s Legal Entity Management module, providing a centralized approach to maintaining shareholder and legal structure information. Additional capabilities, including Data Ecosystem, Data & Analytics and Gen AI modules, are being introduced as part of the platform’s ongoing expansion.
Centralized, scalable, global tax compliance
With Digital Gateway in place, the company transitioned from fragmented, manual tax processes to a more harmonized global model. Real‑time visibility into status, deadlines and documentation increased transparency and reduced reliance on emails and spreadsheets as the primary means of coordination. The centralized platform delivered efficiency gains, better control and a stronger global governance model for tax compliance by providing one place to track activities and manage handoffs between the company's local and central teams.
Adoption was strong enough that, after go‑live, the company requested that Digital Gateway be extended beyond tax compliance to support internal processes such as quarterly forecasting and legal entity management. By resolving fragmented country‑specific processes, limited transparency and high manual effort, the solution created a scalable foundation for future tax and related processes, including new modules leveraging data, analytics and Gen AI capabilities.
How we make the difference
KPMG helped the company transform tax compliance by implementing Digital Gateway as a single global platform, standardizing workflows, improving transparency and strengthening governance across countries.
If you’re facing similar challenges with fragmented processes or limited visibility in your tax function, please reach out to us to explore how these capabilities could support your organization.
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