KPMG UAE tech report 2023
Mohamad Majid
Partner, Digital and Innovation
CIOs are determined to drive a digital transformation strategy that fosters cross-functional collaboration for maximum impact. They emphasize that investing in technology solely for its own sake, even in a supportive market, would be indulgent. To achieve positive outcomes in today’s challenging times, innovation must be rigorously monitored and tied to tangible business results.
The UAE's tech leaders are setting a global example for strategic AI adoption, prioritizing ESG and cybersecurity, and advancing business technology. They envision digital evolution holistically, cultivating innovation across education, healthcare, tourism, manufacturing, and ESG. The UAE’s forward-thinking approach and commitment to technological excellence also highlights its leading role in the global industry. Recognizing the transformative role of technology in all social and economic development initiatives, the UAE is empowering visionary leaders to carry the nation's future aspirations.
In the UAE, technology is an enabler of limitless opportunities. It empowers us to reshape industries, fuel economic diversification, and foster a knowledge-based society. Through cutting-edge innovation, we unlock doors to sustainable development - creating jobs, nurturing entrepreneurship, and enhancing global competitiveness. In this digital age, the tech function is a catalyst that empowers communities and drives economic growth.
Ahead of the curve
Are organizations ahead of the curve in achieving business ambitions using existing technology?
are confident that their existing technology can drive business growth and organizational development
feel positive about their current technology’s capacity to drive the organization’s ESG agenda
believe technology is enhancing wellbeing, efficiency, and cutting costs
AI and machine learning
Will AI and machine learning mark a new paradigm for businesses’ short-term success?
identify AI as crucial for achieving their short-term ambitions
recognize edge computing as highly valuable
believe quantum computing also plays a significant role
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Embracing XaaS
Versatility at speed
Everything as a Service (XaaS) has revolutionized IT, enabling businesses to adapt quickly to changing requirements, reduce capital expenditures, and benefit from regular updates and improvements.
84% confidently agree that the risks of XaaS technologies are well justified by the opportunities they create.
83% also acknowledge that employee resistance influences their investment decisions with new technologies.
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Information security
A catalyst for transformation
Information security in the UAE emerges as a key catalyst driving digital transformation
56% highlight the influence of customer expectations for stronger data privacy and cybersecurity on strategic priorities.
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Skills and strategy
A confluence of creativity and technical expertise
The tech leaders of tomorrow combine technical expertise with essential soft skills, making informed choices that align technical and strategic objectives
66% identified creativity and innovation as key personality traits.
53% prioritize digital literacy as the most important technical skill
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Digital transformation
Boosting engagement and productivity
How has investment in digital transformation helped businesses amplify engagement and productivity?
77% said digital transformation investments have raised employee satisfaction
64% believe digital transformation investments have helped them with successful business development
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Prioritizing ESG
Shaping a sustainable future
Will our sustainable future be shaped by tech functions’ upcoming commitments to innovation goals?
60% indicate their technology function will primarily contribute to advancing ESG priorities including carbon emissions targets
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The way forward
Navigating challenges and overcoming resistance
Is data management a strategic priority in digital transformation?
47% of tech leaders identify immature data management strategies as a barrier to transformation.
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