KPMG Named a Leader in the IDC MarketScape for Worldwide Employee Experience Consulting Services 2026 Vendor Assessment

KPMG is proud to be recognized as a Leader in the IDC MarketScape: Worldwide Employee Experience Consulting Services 2026 Vendor Assessment (#US54788126e, August 2026). According to IDC MarketScape, KPMG was positioned in the Leaders Category following "a thorough evaluation of KPMG’s strategies and capabilities."

We believe this recognition reflects KPMG's commitment to helping organizations navigate workforce, organizational, and business transformation by combining employee experience strategy, organizational transformation, change management, workforce transformation, culture initiatives, and AI-enabled capabilities. Through its globally integrated Organization and People Transformation (OPT) offering, KPMG helps organizations bridge strategic business objectives with the day-to-day reality of the workforce experience.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. The Capabilities score measures supplier product, go-to-market and business execution in the short term. The Strategy score measures alignment of supplier strategies with customer requirements in a 3-5 year timeframe. Supplier market share is represented by the size of the icons.

KPMG helps organizations create employee experiences that strengthen engagement, accelerate adoption, and support business transformation.

Our Organization and People Transformation (OPT) professionals bring together employee experience, workforce transformation, organizational design, culture, change management, and AI-enabled capabilities to help organizations navigate change and drive sustainable outcomes.

Capabilities include:

• “KPMG clients highlight that KPMG partners with them to navigate the intersection of workforce behavior and their modernizing digital enablement ecosystems.”
• “Customers note that KPMG steers them away from ‘lift and shift’ style transformations to focus more on human-centric mapping linked to outcomes certainty early in their engagement.”
• “KPMG helps leadership teams strategize around life cycle transitions that impact employee sentiment.”
• “Meanwhile, the firm’s Powered Enterprise HR Frameworks push organizational stakeholders to define what success looks like early on.”
• “KPMG clients note that the firm bridges data-driven operational sizing, eliminating information vacuums by providing marketplace benchmark data to guide best practices and outcomes configurations.”
• “Customers highlight KPMG’s support for skills-based restructuring while mapping digital back-end transformation to meet structural guidance at key pivot points.”
• “KPMG clients note that the firm provides them with a ‘single front-door architecture’ that reduces digital onboarding for new insights and toolset adoption while behaviorally driving employees to adopt new operating and engagement frameworks.”
• “Overall, clients find that KPMG embeds seamlessly into their operating fabric, guiding transformation as a partner in the flow of operations with minimal disruption to ongoing business execution.”

Organizations worldwide collaborate with KPMG to help address employee experience, workforce transformation, organizational change, and cultural transformation priorities in an increasingly AI-enabled environment. By combining employee experience strategy, digital experience transformation, employee listening, workforce transformation, culture initiatives, and change enablement capabilities, KPMG helps organizations align business objectives with workforce outcomes.

The IDC MarketScape states:

"Organizations should consider partnering with KPMG for employee experience change and transformation when their objectives look beyond digital transformation for behavioral and cultural nudging."

IDC MarketScape further notes:

"KPMG supports organizations to reconcile complex engagement management centers and translate diverse insights into an established vision and set of goals for what success looks like."

And IDC MarketScape adds:

"The firm then maps enterprise-wide structural changes to overcome strategy and operational silos to build a centralized strategy configured through localized operational needs to infuse employee engagement insights into workforce governance, training, team development, and topline performative growth."

With KPMG as your collaborator, organizations can help align employee experience, workforce strategy, organizational transformation, and AI-enabled ways of working to support adoption, value realization, and long-term business outcomes.