Xpats Gateway is a centralized single-window platform for companies under the purview of Malaysia’s Approving Authorities or Regulatory Bodies, to apply for a Support Letter for hiring expatriates.
The Approving Authority or Regulatory Body under whose purview a company falls would depend on the company’s business/industry in Malaysia.
Prior to this new platform, applications for a Support Letter would be submitted to the relevant Approving Authority or Regulatory Body either manually over-the-counter, via email, or via a designated online portal.