Gartner® Critical Capabilities for Cloud ERP Services 2026

This report is a companion to the 2026 Gartner® Magic Quadrant™ for Cloud ERP Services, in which KPMG was named a Leader. Gartner defines cloud ERP services as “services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming back-office systems through the implementation of cloud-based ERP solutions.

The Critical Capabilities research evaluates providers across six Use Cases, including:

• Discovery and design
• Microsoft Dynamics-based implementation and evolution
• Oracle Fusion-based implementation and evolution
• SAP-based implementation and evolution
• Workday-based implementation and evolution
• Application managed services

This Critical Capabilities research assesses 19 providers on the most critical cloud ERP capabilities.

• How providers perform across cloud ERP Use Cases
• How providers are assessed across critical capabilities
• How to evaluate providers based on specific business and technology needs
• How to use this research alongside the Magic Quadrant when selecting a provider

Cloud ERP transformation is an important priority for organizations seeking to modernize enterprise systems, simplify ways of working and support better business outcomes.

KPMG firms help clients approach cloud ERP transformation as a business-led journey—bringing together strategy, process, technology and change to support enterprise transformation from planning through implementation and ongoing evolution.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from KPMG.

Gartner Critical Capabilities for Cloud ERP Services, Shubham Rathore, Danny Kreidy, Rajib Gupta, Katarzyna Fonteyn, 11 May 2026

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant and Critical Capabilities are trademarks of Gartner, Inc. and/or its affiliates.

KPMG has also been named a Leader in the 2026 Gartner® Magic Quadrant™ for Cloud ERP Services.