KPMG is proud to be named a ‘Leader’ in the 2025-2026 IDC MarketScape for Worldwide SAM Managed Services (doc #US53013325, December 2025). We believe this recognition reflects the breadth and maturity of KPMG’s SAM capabilities — combining deep licensing expertise, automation and transparent tooling, strong alliance integrations, and a consistent global delivery model — to reliably deliver measurable outcomes for clients across hybrid, multi‑vendor environments.
KPMG SAM Managed Services
KPMG SAM Managed Services provide end-to-end governance across the software lifecycle, combining deep licensing expertise, automation-led operations, and transparent reporting. These capabilities help organizations optimize software spend, maintain compliance, reduce risk, and gain actionable insights — empowering them to make better decisions, drive operational efficiency, and achieve measurable business outcomes in complex, multi-vendor environments.
KPMG strengths recognized by IDC MarketScape
- “KPMG's main strengths are its scale, proprietary IP, and consistent global delivery model. The firm combines deep licensing expertise, particularly across IBM, Oracle, SAP, and Microsoft ecosystems, with automation-led managed services that emphasize measurable financial and operational outcomes. Its SAM Navigator and SLRT reporting tools ensure data integrity and transparency, while its Powered SAMaaS framework provides clients with a standardized yet flexible engagement structure.”
- “Strategic partnerships with ServiceNow and Flexera support KPMG's offering. The company is recognized as a ServiceNow Elite Partner and a long-standing Flexera Alliance Partner, with over 70 Flexera implementations, more than 500 ServiceNow client projects, and a large pool of certified ServiceNow and SAM practitioners globally. Co-innovation initiatives such as developing ServiceNow SAM Pro for IBM sub-capacity management and building integrations for Flexera One and SaaS Manager demonstrate KPMG's commitment to advancing SAM automation and hybrid cloud optimization."
- "Customers that engaged with IDC reported positive experiences with KPMG firms in delivering measurable business value, praising KPMG for being highly proactive and responsive in account management and issue resolution. KPMG's FinOps-certified practitioners and sustainability KPIs embedded into SAM delivery represent aspects of its offering that focus on operational excellence with environmental accountability.”
- “Organizations seeking a trusted, global SAM managed services partner with deep licensing expertise, AI-enabled automation, and embedded sustainability metrics should consider KPMG. Its Powered SAMaaS model, underpinned by robust governance, FinOps integration, and strong ecosystem partnerships, delivers a unified approach to managing software, cloud, and SaaS assets. For enterprises prioritizing compliance assurance, cost optimization, and ESG-aligned IT governance, KPMG offers a mature and scalable SAM managed services portfolio in the market.”
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