KPMG agentic corporate services

In an era where efficiency and effectiveness often define success, KPMG agentic corporate services enabled by ServiceNow is designed to transform corporate services. Leveraging ServiceNow’s generative AI platform, this tech solution aims to unlock the full potential of your enterprise value streams, providing an experience that can help to enhance both productivity and engagement.

With Corporate Services evolving from functional objectives to broader enterprise goals, organisations should be seeking to become better connected and value-driven through digital transformation and AI adoption. KPMG agentic corporate services enabled by ServiceNow helps transform corporate services, including the integration of shared services like finance, procurement, human resources and IT.

KPMG agentic corporate services will be supported by KPMG Velocity, launching later this year. KPMG Velocity is designed to help enterprises to change smarter, move faster and thrive in the intelligent economy. It brings together KPMG firms’ consulting services, technology solutions, methods, enablers and alliances within a transformative AI service delivery platform and ecosystem.

Marie Chambers

Partner, Head of UK Global Business Services Advisory

KPMG in the UK

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Key features of KPMG agentic corporate services

Focus on value

Agents and people working together with the aim of delivering maximum value to the enterprise.
Orchestration

Beyond individual process automation, orchestrating value streams across functions to deliver an integrated experience.
User journey focus

Prioritising the user moments that matter, with the aim of providing personalised end-user experience.
Real-time collaboration

AI agents enable real-time cross-functional collaboration, breaking down siloes and accelerating decision-making.
ServiceNow AI Control Tower

A centralised platform to manage, monitor, and optimise AI-driven workflows and services, enhanced by the KPMG Trusted AI framework.
Embedded integrated risk management (IRM) module:

Enterprise-grade risk management and operational resilience embedded into every workflow.

ServiceNow AI agents are built on a single, enterprise‑wide platform, helping ensure seamless data connectivity with Workflow Data Fabric. By providing a single view of all workflows, AI, and automation needs, ServiceNow enables companies to easily coordinate thousands of AI agents across CRM, IT, HR, finance, and more, enabling total enterprise‑wide visibility and control. The services are enabled by agentic AI and operate across a diverse functional technology landscape.

As a ServiceNow Global Elite Partner and ServiceNow Global Transformation Partner of the Year 2025, KPMG firms are committed to developing innovative, trusted AI solutions that can complement and empower your workforce. KPMG agentic corporate services is not designed to replace people, rather it seeks to empower them with reliable AI-driven solutions they can trust, allowing your teams to meet the future of work head-on.