Transforming healthcare

Healthcare organisations around the world are looking to evolve care models, adopt new technologies, improve workforce experiences, and meet the increasing expectations of the communities they serve. At the same time, these organisations are facing pressures to increase service quality and volume amid spending constraints, tougher regulation, and workforce shortages.

These challenges are forcing healthcare leaders and their teams to think and work differently, and ask questions such as:

How can we increase our operational resilience and efficiency?
How can we use technology to help improve patient experiences and adapt to pressures?
How can our organisation transform, and support staff given increasing pressures and change?
How can we improve workforce engagement while addressing organizational challenges?

Within a decade, the trends move us to predicting that the agenda for inclusive healthcare organisations will have shifted further, with changes in data, workforce and community engagement cumulatively transforming how health systems operate and are understood.

David Williams

Office Senior Partner, South West and Wales Region

KPMG in the UK

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We work with clients to imagine a new horizon of inclusive healthcare, where patients and communities take charge of their health, where the workforce can thrive, and where technology activates patients in their own care and enables healthcare workers to better engage with them.

Beccy Fenton

Partner, Head of Infrastructure, Government & Healthcare

UK Health and Human Services

How can KPMG help?

Digital Healthcare

Our multidisciplinary team of digital data and technology professionals are passionate and offer insights and expertise gained from working in the NHS, Social Care, Private Healthcare and Central government. We take an end-to-end ecosystem approach with our clients to ensure delivery of sustainable digital transformation which comprises of 5 stages: identify, stabilise, optimise, sustain and transform.

Electronic Patient Record Transformation

Our alliance makes it possible to turn your EPR journey into sustainable transformation. KPMG’s role in the alliance is to provide EPR business case support, change management, system optimisation, training and quality review expertise. As an alliance, we have an ecosystem approach that can provide comprehensive end-to-end support that is tailored to the needs of healthcare organisations by drawing from experience, expertise and our network.

Organisation-wide quality improvement

To help improve quality through transforming organisation wide operations and processes, KPMG professionals deliver programs and methods to help healthcare organisations identify problems and engage and empower frontline staff to develop and implement approaches that address problems at their root causes.

Care pathway transformation

To help improve access, flow and consistency across clinical care pathways and organise them around patients, KPMG professionals help organisations to identify opportunities for clinical and operational improvement, develop robust roadmaps for implementation, and assist execution plans to achieve results and sustainable change.

Financial sustainability

Our team can support clients with all aspects of financial challenges within health and care, including driving financial recovery and productivity improvement, supporting mergers and acquisitions, supporting investment decisions, supporting corporate service transformation and the creation of shared services, developing new payment models and supporting the implementation of new finance systems.

Success stories

Delivered over £800m of efficiency savings for NHS organisations
Supported 192 EPR transformation projects with 48 providers – representing over 50,000 hours of hands on experience
Every Trust we have worked with to embed CQI has improved performance with 53% delivering CQC overall rating improvements