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      Retailers have proven their resilience time and again adapting to the developments in technology, business models, and new consumer experiences—and how to protect margins and make progress given the strong headwinds.

      Many of the influences shaping the retail industry today can be framed along three high-level forces: people, planet, and profit.

      Right now, many retailers are reviewing their strategy to align with these areas and will be considering the following:

      • Margin protection and sustainability: adopting new business models and strategies that will deliver on promises.
      • Employees and society: building a community to strengthen loyalty, attract and retain talent, and sustain business through economic downturns.
      • Innovation: Technology to release pressure on the bottom line by increasing efficiencies and productivity across the workforce & ultimately enhance the consumer experience.

      Our retail experts can help you establish business priorities and find opportunities for sustainable growth.

      Linda Ellett

      Head of Consumer, Retail & Leisure

      KPMG in the UK



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      Linda Ellett

      Head of Consumer, Retail & Leisure

      KPMG in the UK


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