Local and regional government

Local and combined authorities must juggle multiple priorities in a shifting landscape. There is increasing demand on services, especially from an ageing population and with the cost-of-living crisis squeezing more households. Citizen expectations of support, delivered through easily accessible digital services, are rising. But meeting these demands is getting harder given real-time cuts in funding and inflationary pressures.

Councils need to create a financially sustainable and customer-centric organisation that will drive local economic growth, jobs and skills. This requires digital transformation in the way services are delivered; and investment in the regeneration of infrastructure and places, all while taking a leading position on the climate change agenda.

At KPMG, we have a deep understanding of the local government landscape, working alongside numerous councils to devise innovative transformation solutions. We bring fresh insights and proven methodologies to help create a dynamic way forward. 

Through our global methodologies and subject expertise, we help our local government clients build a future-ready organisation. We drive this through our Connected, Powered, Trusted approach, alongside a focus on Place.

Our Connected approach helps build a local government organisation that is citizen-centric and designed around their needs. Organisations which invest in the 8 capabilities of a Connected Enterprise are over twice as likely to see success from their investments in digital transformation. At the same time, a Connected approach helps build insight-led internal improvement, from cost optimisation and commercialisation to operational excellence, procurement efficiency and supply chain management.

Our Powered methodology helps authorities and councils digitally transform to embed modern technology and agile business practices that enable for higher performance and lasting value. The Powered approach helps ensure that enabling functions and support services such as HR, Finance and Procurement work smartly and more effectively to support the strategic objectives of the council.

Our Trusted solutions help create effective internal audit and assurance services, embedding a balanced approach to managing risk in public service transformation to build the confidence of elected Members and other stakeholders, including regulators, in the local authority. We help enable organisations to make good decisions, achieve their objectives and manage risks.

Our Place approach focuses on helping councils create liveable environments and meet climate action ambitions as they move towards net zero. This includes the decarbonisation of transport through renewable energy fuel sources, initiatives such as emission zones and an increased focus on walking and cycling; and a built environment strategy that promotes sustainable buildings and infrastructure, lowers GHG emissions and promotes environmental quality through open spaces and smart planning. 

We can help you exploit new technologies such as Artificial Intelligence and machine learning to improve your citizens’ experience of using your services.

Cloud-based organisation transformation to make sure your core functions support your strategy and citizens’ needs.

We can help you explore options, articulate the business case and secure investment for new infrastructure projects.

Making future-proof decisions based on reliable data, targeted analysis and visualisations which help you understand the problem to be solved.

With budgets continually under pressure, the need to continue to drive efficiency savings and good procurement/contract management is always important.

Our Cyber team can help you build the digital resilience to transform your business in a safe and sustainable way.

A fundamentally different approach to how transformation and change is undertaken across a whole Council. It equips the organisation with continuous improvement capabilities to empower all staff to channel their efforts towards the vision of the organisation.

Our deal advisory team can help you get the best value out of the deals you make.

Building resilience and effectively managing emerging and connected risks is critical to effective public services. We help enable your organisation to make good decisions, achieve your objectives and manage your risks.

With COVID-19 recovery, levelling up, EU replacement funds and the transition to a Low Carbon economy, grants are becoming more and more central to Local Authority’s agendas. We are investing in our grants’ capabilities through our Grant’s Centre of Excellence to help meet these emerging needs.