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      Bangkok, 12 November 2026 — KPMG in Thailand is strengthening its capabilities to help Thai organizations move from AI experimentation to enterprise-scale adoption as part of the expanded global relationship between KPMG and Microsoft.

      KPMG member firms will deploy Microsoft Copilot across the global workforce of more than 276,000 professionals, including KPMG in Thailand. KPMG will also leverage Microsoft Agent 365 to manage, monitor and secure AI agents across the organizations. Together, these capabilities will give KPMG practical experience in deploying AI responsibly at scale while strengthening its ability to help clients translate AI adoption into measurable business outcomes.

      “In Thailand and across our markets, clients are moving from AI experimentation to practical adoption, with growing expectations for productivity, trust and measurable outcomes. As part of the KPMG global network, we are benefiting from the expanded collaboration between KPMG and Microsoft and the continued scaling of AI across the organization, helping us build practical experience in how AI can be adopted responsibly and effectively.

      In Thailand and across our markets, clients are moving from AI experimentation to practical adoption, with growing expectations for productivity, trust and measurable outcomes. As part of the KPMG global network, we are benefiting from the expanded collaboration between KPMG and Microsoft and the continued scaling of AI across the organization, helping us build practical experience in how AI can be adopted responsibly and effectively. What we are seeing is that the challenge is no longer access to AI technology. The real challenge is turning AI adoption into meaningful business impact. Success depends not only on technology, but also on how effectively organizations embed AI into everyday ways of working, supported by strong governance and a workforce that is ready to embrace change.”

      Abhisit Pinmaneekul

      Chief Executive Officer

      KPMG in Thailand, Myanmar and Laos

      Moving from AI adoption to enterprise transformation

      For organizations in Thailand, the next phase of AI adoption is increasingly about moving beyond individual tools and isolated pilots. Capturing value at scale requires organizations to consider how work and workflows are redesigned around AI, how people and AI agents work together, and how governance, accountability and workforce readiness evolve alongside the technology.

      KPMG’s own transformation provides practical experience of these challenges. Two years after its initial deployment of Copilot, member firms will expand access across the global workforce of more than 276,000 professionals – providing a secure enterprise AI platform that supports multiple models and helps protect KPMG data and intellectual property. KPMG will also adopt Microsoft Agent 365 to manage how AI agents are deployed, managed, monitored and updated across the global organization, providing greater visibility and control as the use of agents expands.

      For KPMG in Thailand, this combination of internal deployment and KPMG's Trusted AI framework strengthens its ability to support organizations as they scale AI securely and responsibly.

      Helping Thai organizations scale AI responsibly

      KPMG firms are working with Microsoft to help clients put AI agents into production with the governance, security and controls required for enterprise deployment. This includes helping organizations:

      • Integrating AI across systems and workflows to drive measurable business outcomes
      • Deploying and managing AI agents securely, with centralized visibility, oversight, and control
      • Establishing governance, risk, and compliance frameworks, including clear ownership and lifecycle management.

      The opportunity extends beyond deploying new technology. As AI and autonomous agents become more embedded in organizations, businesses will increasingly need to rethink how work gets done, which activities remain human-led, where AI can augment or automate work, and how value from these investments is measured and sustained.

      AI is entering a new phase in Thailand, moving beyond individual productivity to drive enterprise-wide transformation. Together with KPMG, we are combining Microsoft Copilot and Agent 365 with deep industry, governance and transformation expertise to help organizations securely redesign how work gets done, empower people and AI agents, and turn AI adoption into sustainable business value.

      Dhanawat Suthumpun

      Managing Director

      Microsoft Thailand and Emerging Markets

      Applying AI across KPMG’s own business

      KPMG firms are embedding Microsoft technology as the foundation of their global client service delivery platforms across advisory, tax and audit. At the core of this transformation is KPMG Workbench, a foundational platform built on Microsoft Foundry that coordinates multiple AI agents across KPMG’s client service delivery platforms. 

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      About the KPMG–Microsoft relationship

      KPMG and Microsoft have built a decades-long strategic relationship that enables them to innovate and bring technology solutions to market.

      The global alliance spans cloud, data, AI and now agentic operating models. Together, they are helping organizations modernize with confidence, scale innovation responsibly, and define the future of work in the age of AI. Microsoft has classified KPMG as a ‘Frontier Firm’ – recognized as a next generation organization that rebuilds its operating model around AI. 

      KPMG and Microsoft are passionate about AI skilling and digital literacy and in partnership with UNESCO, have created the ‘AI EmpowerED program’ with the goal of ensuring the benefits of AI are broadly accessible and contribute to inclusive economic growth. The program’s ambition by the end of 2026 will be to train and credential over 500,000 teachers and students. 

      About KPMG International

      KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG is the brand under which the member firms of KPMG International Limited (“KPMG International”) operate and provide professional services. “KPMG” is used to refer to individual member firms within the KPMG organization or to one or more member firms collectively.

      KPMG firms operate in 138 countries and territories with more than 276,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. Each KPMG member firm is responsible for its own obligations and liabilities.

      KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients. For more detail about our structure, please visit: kpmg.com/governance

      About Microsoft

      Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.

      About KPMG in Thailand

      KPMG in Thailand, with more than 2,000 professionals offering Audit and Assurance, Legal, Tax, Consulting and Deal Advisory services, is a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.

      For media inquiries, please contact

      Peeranuch Pintusophon
      Email: peeranuch@kpmg.co.th