More and more organizations are adopting agile ways-of-working principles, frameworks, DevOps structures, processes and technology. As KPMG, we support our clients in designing, implementing and optimizing their (scaled) agile operating models and associated way of working, focusing on making both the run and change organization more optimized agile. Still, we see the trend that organizations, regardless of their agile maturity, continue to opt for temporary change program constructs, especially with cross-product and cross-business unit – and thus large and complex – changes. These (digital) transformations or change programs are occasionally managed based on traditional program and project management methods such as MSP and Prince2, but more and more organizations recognize the power of combining a programmatic approach with agile principles and visualization techniques, such as the Obeya way of working.

For the latter, we have developed an Agile Transformation Delivery Approach that can be tailored to any organization and change scope. With our well-established methodologies combined with decades of experience in both the public and private sectors, our Digital Transformation team, regardless of the desired approach (traditional, hybrid, agile), is able to successfully design and facilitate enterprise-wide transition programs, using proven agile and traditional methodologies, and provide expert guidance.

We support client organizations in designing and executing their digital transformations through both Agile and traditional delivery approaches. Using our Agile transformation delivery approach, we provide experienced individuals and teams to help design, set up, and execute (enterprise-wide) transition programs, combining a programmatic mindset with agile principles and visualization techniques such as the OBEYA way of working. In parallel, we support organizations that prefer a traditional program and project delivery approach by offering expertise grounded in recognized market standards such as MSP, PMBOK, and PRINCE2, complemented by our own 3PM framework. In addition, we provide advisory and quality assurance services for large and complex digital transformation and change programs, and we supply capable resources including transition managers, program and project managers, PMO and transformation office support, OBEYA coaches, and Risk and Quality Officers. For more information on how we can help, please explore the services below or contact our experts directly.

Being able to respond quickly to rapidly changing customer demands and market conditions, greater transparency, digitization and getting grip on IT are essential starting points of a digital strategy. To meet these changing needs, the existing setup of IT in the organization and ways of working between IT and the business must be reconsidered.

Implementing agile ways of working

When designing new Agile & Digital Operating Models, we use a broad perspective that includes all aspects of the organization. Our experts and consultants focus on the direction and set-up of the organization, taking elements of the Processes, Sourcing, Technology, Performance Management and Competencies into account. We choose an integral approach, ensuring the quality and continuity of the organization and deploying the right technological focus. The result is an operating model that allows organizations to maximize their customer value.

Many organizations start with agile ways of working within their IT organization. Modern operating models nowadays include both the business and IT function, as organizations acknowledge that change is not effectively realized by allowing IT and business to operate in their own silos.

When implementing agile ways of working in organizations, we work side by side with our clients.

The benefits of Agile & Digital Operating Models

Maximized customer focus
Efficient processes
Rapid response to changes in the market
Realizing an inspiring environment for talent
Working better, faster, smarter with happier employees

Next steps towards an agile and digital operating model

KPMG supports organizations in the radical but necessary change process towards an Agile & Digital Operating Model. Our broad and in-depth knowledge in the different domains of Agile & Digital operating models enables us to develop a suitable approach for every organization. The KPMG expertise ranges from bi-modal / hybrid models to advanced (Biz)DevOps, Agile at Scale (according to SAFe or LeSS) and continuous delivery solutions. From KPMG in the Netherlands, we are connected to our global Agile & Digital Operating Models network. By using globally available information, we have the latest insights to apply in your organization.

Take the Agile maturity test here

The role of a robust digital architecture is crucial for translating the vision of the future into a structured digital transformation. Digital architecture lays the foundation for strategic alignment between business and IT, which further enhances operational efficiency, drives innovation, and strengthens competitive edge – critical competencies for successful digital transformation programs. It is therefore more than just an IT blueprint.

In the absence of proper architecture planning and oversight, digital transformation initiatives can encounter significant roadblocks, including misalignment between technology portfolios and business goals, data silos, scalability constraints, and financial overruns. A properly designed and implemented digital architecture capability serves as a remedy to these challenges.

How can we help?

1 Creating architectural products that drive desired business outcomes

We specialize in developing various architectural products across all architecture domains to support and enhance your digital transformation journeys. When designing these products, including value chains, customer journey maps, business capability designs, process level designs, or target architecture models, our focus is on delivering tangible business results.

2 Designing and enhancing your architecture function
Our expertise lies in establishing and improving architecture departments and centers of architectural excellence for our clients. This includes conducting maturity assessments of the architecture function, crafting strategies and a Target Operating Model for organizations, and providing practical road maps to enhance Architecture Governance.

3 Embedding our architecture experts in your digital transformation programs
We can supply you with our skilled architects who will temporarily integrate into your organization, speeding up your digital transformation initiatives. Our team comprises certified architects who can collaborate closely with your technology teams and other KPMG Technology teams. We can also provide specialized architecture experts in areas such as Security, Cloud, or ESG (Environmental, Social, and Governance).

As part of KPMG's Digital Transformation team, we understand how digital transformation works and why architecture is an essential part of any digital change. Our team consists of experienced architects who can deliver tailored architecture services across all architectural layers: business, data, application, technology and solution architectures. We use widely recognized architectural standards in delivering our services, including TOGAF, ArchiMate, BPMN, and other industry-specific architecture standards.

Key Features of Our Approach:

We recognize that architecture influences all aspects of organizational change, from high-level strategy to day-to-day operations. Our architecture services cover the entire spectrum, extending from strategic planning in collaboration with board members to the development and alignment of technology road maps with engineering teams. This ensures that we address every side of your business transformation.

We understand that architectures need to be industry specific. In alignment with KPMG Connected and Powered Enterprise, we bring deep domain knowledge in various sectors, including financial services (banking, asset management, insurance), government, production, logistics and energy. This expertise allows us to tailor our architecture services and products to your specific sector's value chains and unique requirements.

We believe that being an expert architect goes beyond technical knowledge and certifications. It's about possessing the soft skills and the ability to communicate effectively with business stakeholders within your organization. Our experts, in collaboration with KPMG People & Change, are here to assist your teams in developing and integrating the soft skills required for achieving architectural excellence.

Would you like to know what we can do for you? Make an appointment with our experts. For more information on how we can help with other aspects of your digital transformation, please click on the services below.