Digital Process Excellence

Achieving technology-driven process improvements

Hyperautomation, a philosophy developed by Gartner, states that every process that can be automated should be automated. It represents a cutting-edge approach where advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), Low Code platforms, and chatbots are employed to automate complex, end-to-end business processes.

Going beyond the scope of traditional automation, Hyperautomation incorporates a spectrum of methods and tools, establishing a holistic strategy that delivers new levels of efficiency. Driven by this philosophy, Hyperautomation is rapidly becoming the backbone of future business operations. Its competitive advantage lies not only in enhancing operational efficiency and empowering highly responsive decision-making but also in the potential it offers for end-to-end automation. Hyperautomation is a powerful enabler that can guide the reinvention of business operations, aligning them more holistically with dynamic market trends. This can lead to lower costs, quicker response times, and increased customer satisfaction. However, organizations face the challenge of digitizing and optimizing processes end-to-end (E2E), while normal process execution must continue.

Indeed, embracing Hyperautomation can provide clients with significant added value, such as enhanced accuracy and efficiency, freeing their human resources for more strategic tasks. Furthermore, it can heighten responsiveness to market shifts, enabling faster, informed decisions and providing a competitive edge in the swiftly evolving business landscape. This transformative potential makes it an imperative focus area for modern, forward-thinking organizations.

Process Improvement Through Bundling of Technologies

As you venture into your Hyperautomation journey, your 'Digital Stack' serves as your essential toolbox. This "stack" is a collection of technologies that can enhance your business's ERP system, pushing the limits of digitization and process improvement.

Imagine these technologies as suppliers, each significant on its own, but when collaborating, they can seamlessly integrate your processes. With the help of Process Intelligence, you unlock new insights into how your organization works.

These insights pave the way for automating routine tasks using Robotic Process Automation (RPA) or Cognitive Automation. This shift allows your team to divert their skills and attention to more complex tasks. Low Code BPM can further enable you to create specialized applications that your current ERP system might not support, giving you greater control over your process outcomes.

Machine Learning and AI, parts of your digital stack, essentially turn your business system into a 'learning' and 'evolving' entity, reinforcing your capacity to stay at the forefront of industry innovation. Moreover, distinct Point-to-Point solutions that effortlessly merge many of these technologies into one can further ensure your processes are optimized to the fullest.

Start Hyperautomation Maturity Scan

Invest just 15 minutes in completing the Hyperautomation maturity scan and receive instant personalized insights into where you stand on hyperautomation and how to get even more value from your automation initiatives.

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How KPMG can help you?

At KPMG, our mission is to fast-track your Hyperautomation journey. We do more than just assess your organization's readiness; we ensure it's equipped with the most optimal set of tools from our broad digital stack, tailored specifically to meet your needs.

Recognizing that the implementation of tools alone may not suffice, we delve deeper to understand your unique organizational needs, helping enhance the value derived from your current and future automation efforts. Our comprehensive strategy includes an in-depth evaluation of your existing operations, establishing a solid groundwork for automation.

Our goal is not just about implementing processes but about maximizing the complete utility of your automation initiatives. By aligning your business's capabilities and future goals with the right tools and a proper governance structure, we guide you on the path towards a Hyperautomated future.