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    Voices of 2030-city-lights

    Voices of 2030

    Digitalising government

    Digitalisation is transforming the way people interact with the world around them

    It is less than eight years away, but expectations for 2030 are already sky-high. Across most spheres – technological, social, political, economic and others – transformation is underway and huge goals are being set. So what will the world look like in 2030? And what can public sector organisations be doing to help ensure they can meet these expectations? This report explores the answers to these questions and many more related to government services in 2030.

    Some transformative pressures are already at play. Digitalisation is radically transforming the way people interact with the world around them. Governments are under intense pressure to improve service delivery to citizens – particularly following the disruption of the COVID-19 pandemic. And new concepts and technologies are becoming enablers to delivering on these expectations.

    This report offers a view of 2030, from 2030. We asked public sector leaders and visionaries from around the world to envision what the world might look like, how it got there and what the big challenges were along the way.



    What the voices from the UK have to say:

    Today, in 2030, however, we are at a stage where we create processes that are digitally native — built to take full advantage of digitally-led front-, middle- and back-office capabilities.

    Daljit Rehal

    CDIO, HMRC

    In 2030, the last place you go for healthcare is the hospital. Indeed, the big difference between 2020 and 2030 is how little time people actually spend in doctor’s offices and healthcare facilities

    Lisa Hollins

    Former Director of Innovation, NHSX

    In 2030, government is more digital. It is more automated. It is more sustainable. But we have not yet banished the malicious actors from the internet

    Andrew Dinsley

    Head of Program, Cyber Security, FCDO



    What public sector leaders had to say on the predictions for a digital government

    Hear from our Partner Col Campbell and Central Digital Data Office from TechUK's Smarter State conference 2022

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    Our people

    Nicholas Fox

    Partner, Head of Government (Justice)

    KPMG in the UK

    Tamas Wood

    Partner, IGH Governance, Risk & Compliance Services

    KPMG in the UK


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